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I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
I'm interested in modifying a signer's challenges on an existing package that hasn't been sent. In some cases this means adding a challenge for the first time.
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects.
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame.

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Reply to: Querying for Packages Recently Completed, Expired, Etc.

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I've tried this service as well. Again, the dates seem to apply to when the package was created and not when the status was updated. For example, querying for EXPIRED packages from '12/07/2015' would return packages that were created on 12/07 and expired on 12/10. It would not return packages that were created on 12/03 and expired on 12/07, and this is the kind of query I need to perform. In this example, I'd like to know what packages expired on 12/07, regardless of when those packages were created.

Reply to: Querying for Packages Recently Completed, Expired, Etc.

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No, I want to know what packages were updated to COMPLETED, DRAFT, SENT, etc. on a specific day, regardless of when those packages were created. A simple use-case is querying for all packages that EXPIRED yesterday. "getUpdatedPackagesWithinDateRange" sounds like it would do what I want, but it doesn't in practice.

Reply to: Querying for Packages Recently Completed, Expired, Etc.

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That's too bad. Is there a way, instead, to query for all packages currently in a given status? It'd essentially be something like the CompletionReport but without filtering by date. For example, I want to query for all packages currently in status SENT.

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Topics Replies Freshness Views Users
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
3 4 years 8 months ago 11
I'm interested in modifying a signer's challenges on an existing package that hasn't been sent. In some cases this means adding a challenge for the first time.
10 5 years 2 months ago 22
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects.
7 2 years 1 month ago 76
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://de
3 5 years 8 months ago 9
Hi, How can we hide the package owner in the drop down list of signers in the designer view (when the owner is not a signer)? Thanks,
9 4 years 7 months ago 14

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