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Hi, I am getting below error when I am trying to notify signer. |
Hi, it possible to display a message in OneSpan when a checkbox is not ticked? The checkbox is optional but if it is not ticked we want to display a message.
|
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is |
Hi, I am getting following error while trying to update the expiry date of a package |
Hi, I am getting following error when I am trying to download Package Document Data. |
Replies Created
Reply to: Text tag name
Tuesday, September 20, 2022 at 06:54pmThanks Duo, I am able to retrieve the field values.
Reply to: Add document to existing package
Monday, September 26, 2022 at 08:48pmHi Duo,
using ossClient.SendPackage(packageId); worked.
Now I am facing another issue, the second document which I attached later, requires signatrue
document.Signatures.Add(SignatureBuilder.SignatureFor("emailaddress")
.OnPage(0)
.AtPosition(175, 165)
.Build());
but the system is not asking for any signature on newly added document, I have attached the screen shot.
IS there anything which I am missing?
Thanks,
Kamran
Reply to: Add document to existing package
Wednesday, September 28, 2022 at 12:31amHi Duo,
Thanks that issue is resolved now.
Now we are trying to replace an existing document. The issue we are facing is, if the doucment is not signed then the system is replacing the document but if the document has already been signed then the system is not replacing the existing document.
The package is not completed yet as there are more documents to be signed but the existing one which is already signed is not being replaced.
we also tried with two signees on the same document, one signed the document then we replaced the document but the system is still showing the old one.
Do we have to delete the document and add a new one in this scanario?
Second question is, Is there a way to check the status of individual document, if it is completed or not?
Thanks,
Kamran
Reply to: Add new signer to already signed document
Monday, November 14, 2022 at 05:57pmHi Duo,
I can add a new signee through below code
Signer signer = SignerBuilder.NewSignerWithEmail(email).WithFirstName("John1").WithLastName("Smith1").WithCustomId("Signer2").Build();
PackageId packageId = new PackageId("8xu-O__qGDR_XlA0k9EncFv2mSw=");
ossClient.ChangePackageStatusToDraft(packageId);
String signerId = ossClient.PackageService.AddSigner(packageId, signer);
ossClient.SendPackage(packageId);
Console.WriteLine("Signer was added");
CapturedSignature capturedSignature = new CapturedSignature("AQAAAIPGDPtxqL+RsL7/w/7eEX+cAtwAAwADAFAAAAADAAAAnALcACMAAAACq5ZQg105VH9Z/1l+UM9QF3A0v3BEv2BmYYFgSGAYQBZAJkA0QDVAREBmQENAQ0BRUJFQg1CDUFKbQENASUBGQERFUA==");
ossClient.SignDocuments(packageId, "Signer2", capturedSignature);
ossClient.PackageService.MarkComplete(packageId);
New signer gets the email and can sign the documents.
This code doesn't throw any error but the issue is document doesn't show the signatrure for Singer2 when we sign automatically through SignDocuments api.
CaptureSignature value I got from your sample code.
Can you please check why it is not showing the signatrue for Singer2?
I have attached both versions of document, before signing and after signing.
Do you have any webhook which notifies us after a singnee finished signing all the documents? So it about single signee not all the signees,
if there are two singees we want to be notified when each singee finishes signing the documents.
What the string represents in CapturedSignature? How can we generate it for our signature?
Thanks,
Kamran
Reply to: Add new signer to already signed document
Tuesday, November 15, 2022 at 07:35pmHi Duo,
Thanks for all the answers.
We will be using webhooks to decide when internal user should sign.
Regarding signer role ID, Which field it is mapped to in package?
PackageId packageId = new PackageId("Tu_u7xFf5F3YtgfXym8cdoW7nyA=");
var package = ossClient.GetPackage(packageId);
I checked the Signers collection but did not find any property for signer role ID.
Is there some other api we have to call? or it is mapped to some other field like Id?
I have one question regarding Text Tags valiation, can we restict text field to specific data type?
{{esl:Signer1:textfield:size(40,15),Maxlen(3)}}
for eg, we want a text field to only accept integers.
Thanks,
Kamran
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Hi, I am getting below error when I am trying to notify signer. |
3 | 1 week 1 day ago | 20 | ![]() |
Hi, it possible to display a message in OneSpan when a checkbox is not ticked? The checkbox is optional but if it is not ticked we want to display a message.
|
1 | 4 days 19 hours ago | 15 | |
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is |
1 | 1 month ago | 23 | ![]() |
Hi, I am getting following error while trying to update the expiry date of a package |
2 | 1 month 2 weeks ago | 22 | ![]() |
Hi, I am getting following error when I am trying to download Package Document Data. |
2 | 4 months ago | 47 | ![]() |