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Hi,

In OneSpan portal we can search a transaction by transaction name. (I have attached a screen shot)

Hi Team,

Trying with below textfield with defaut value, but not showing text field after onespan sent the document.

Hi,

I am getting below error when I am trying to notify signer.

Hi,

it possible to display a message in OneSpan when a checkbox is not ticked? 

The checkbox is optional but if it is not ticked we want to display a message.

 

Replies Created

Reply to: Add document to existing package

0 votes

Hi Duo,

using ossClient.SendPackage(packageId); worked.

Now I am facing another issue, the second document which I attached later, requires signatrue

document.Signatures.Add(SignatureBuilder.SignatureFor("emailaddress")
                                    .OnPage(0)
                                    .AtPosition(175, 165)
                        .Build());

 

but the system is not asking for any signature on newly added document, I have attached the screen shot.

IS there anything which I am missing?

 

Thanks,

Kamran

 


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no-sign.png30.81 KB

Reply to: Add document to existing package

0 votes

Hi Duo,

Thanks that issue is resolved now.

Now we are trying to replace an existing document. The issue we are facing is, if the doucment is not signed then the system is replacing the document but if the document has already been signed then the system is not replacing the existing document.

The package is not completed yet as there are more documents to be signed but the existing one which is already signed is not being replaced.

we also tried with two signees on the same document, one signed the document then we replaced the document but the system is still showing the old one.

Do we have to delete the document and add a new one in this scanario?

Second question is, Is there a way to check the status of individual document, if it is completed or not?

 

Thanks,

Kamran

 


Reply to: Add new signer to already signed document

0 votes

Hi Duo,

I can add a new signee through below code

 

   Signer signer = SignerBuilder.NewSignerWithEmail(email).WithFirstName("John1").WithLastName("Smith1").WithCustomId("Signer2").Build();

    PackageId packageId = new PackageId("8xu-O__qGDR_XlA0k9EncFv2mSw=");

    ossClient.ChangePackageStatusToDraft(packageId);

    String signerId = ossClient.PackageService.AddSigner(packageId, signer);

    ossClient.SendPackage(packageId);
    Console.WriteLine("Signer was added");

    CapturedSignature capturedSignature = new CapturedSignature("AQAAAIPGDPtxqL+RsL7/w/7eEX+cAtwAAwADAFAAAAADAAAAnALcACMAAAACq5ZQg105VH9Z/1l+UM9QF3A0v3BEv2BmYYFgSGAYQBZAJkA0QDVAREBmQENAQ0BRUJFQg1CDUFKbQENASUBGQERFUA==");

    ossClient.SignDocuments(packageId, "Signer2", capturedSignature);

    ossClient.PackageService.MarkComplete(packageId);

 

New signer gets the email and can sign the documents.


This code doesn't throw any error but the issue is document doesn't show the signatrure for Singer2 when we sign automatically through SignDocuments api.

CaptureSignature value I got from your sample code.

Can you please check why it is not showing the signatrue for Singer2?

I have attached both versions of document, before signing and after signing.

 

Do you have any webhook which notifies us after a singnee finished signing all the documents? So it about single signee not all the signees,

if there are two singees we want to be notified when each singee finishes signing the documents.

 

What the string represents in CapturedSignature? How can we generate it for our signature?

 

Thanks,

Kamran

 


Attachments

Reply to: Add new signer to already signed document

0 votes

Hi Duo,

 

Thanks for all the answers.

We will be using webhooks to decide when internal user should sign.

Regarding signer role ID, Which field it is mapped to in package?

PackageId packageId = new PackageId("Tu_u7xFf5F3YtgfXym8cdoW7nyA=");
var package = ossClient.GetPackage(packageId);

I checked the Signers collection but did not find any property for signer role ID.

Is there some other api we have to call? or it is mapped to some other field like Id?

 

I have one question regarding Text Tags valiation, can we restict text field to specific data type?

{{esl:Signer1:textfield:size(40,15),Maxlen(3)}}

for eg, we want a text field to only accept integers.

 

Thanks,

Kamran


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Hi,

In OneSpan portal we can search a transaction by transaction name. (I have attached a screen shot)

1 3 months 2 weeks ago 14
Profile picture for user Duo_Liang

Hi Team,

Trying with below textfield with defaut value, but not showing text field after onespan sent the document.

2 3 months 2 weeks ago 42
Profile picture for user Duo_Liang
1 3 months 2 weeks ago 27
Profile picture for user Duo_Liang

Hi,

I am getting below error when I am trying to notify signer.

3 8 months 2 weeks ago 42
Profile picture for user Duo_Liang

Hi,

it possible to display a message in OneSpan when a checkbox is not ticked? 

The checkbox is optional but if it is not ticked we want to display a message.

 

1 8 months 2 weeks ago 21

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