luisalvarez20's account

Hi Michael! 

Thank you for your answer.

We are trying to invoke flow OS_SigningProcess as an subprocess and we get this error: 
 (OSpan-Int-ESign-OS_NewPkg-OS_NewPkgAPI)No attachments exist for recipients to sign 

We are attaching file with the error.

Regards,

Luis 

Hi Michael,

Thanks very much for your answer.

I am attaching some screenshots of Data Transform belongs to OneSpam RuleSet in Pega. Maybe it help in order to found DT.

Regards,

Luis 

Hi Michael,

Thank for your update. We did the change in DataTransform but the result was the same. 

I still get receive the same error.

Regards,

Luis

Hi Duo,

Thank you for your soon answer.

I did a mistake with the screenshot. As you said I am trying to upload the same document, with the same document ID "WordTemplateForm1" but in a different Package.

I am attaching the correct file: "Difference Response v2.docx" with the request/response respectively. Also, I am attaching "wordtemplateform1.docx" with have 2 tags as you mention on first point.

However, we are sending the same request but the response is different when we through by Api gateway.

Regards,

Luis

Hi Duo,

About your questions:

1. Actually, when I am trying to search the packageID "qpesdv-Y2G-uC1cahzMmFaWAUN8=" I recieved "Error Cannot view Transaction" and then "Access Denied".

But If I searched packageID "Y-Crm5_WhhRxwZvat-jwq33ta0Y=" Yes we can see the fields were extracted successfully.

I am attaching word file with some screenshots.

2. The node "Approvals" is empty. 

I am thinking that maybe ApiGateway are using other credentials and pointing to other environment ... maybe for that reason we received "Access Denied". What do you think?