Account


Earned badges

Achievement: Latest Unlocked

Topic Started

Topics

Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project.

We want to integrate Pega 8.3. with One Span E signature. Actually, we tried to configured in SandBox with POC proposal. 

I am following a QuickGuide on Web: 

Replies Created

Reply to: One Span - E signature Integration with Pega 8.3

0 votes

Hi Michael! 

Thank you for your answer.

We are trying to invoke flow OS_SigningProcess as an subprocess and we get this error: 
 (OSpan-Int-ESign-OS_NewPkg-OS_NewPkgAPI)No attachments exist for recipients to sign 

We are attaching file with the error.

Regards,

Luis 


Attachments
error_0.png111.46 KB
0 votes

Hi Duo,

Thank you for your soon answer.

I did a mistake with the screenshot. As you said I am trying to upload the same document, with the same document ID "WordTemplateForm1" but in a different Package.

I am attaching the correct file: "Difference Response v2.docx" with the request/response respectively. Also, I am attaching "wordtemplateform1.docx" with have 2 tags as you mention on first point.

However, we are sending the same request but the response is different when we through by Api gateway.

Regards,

Luis

 


Reply to:

0 votes

Hi Duo,

About your questions:

1. Actually, when I am trying to search the packageID "qpesdv-Y2G-uC1cahzMmFaWAUN8=" I recieved "Error Cannot view Transaction" and then "Access Denied".

But If I searched packageID "Y-Crm5_WhhRxwZvat-jwq33ta0Y=" Yes we can see the fields were extracted successfully.

I am attaching word file with some screenshots.

2. The node "Approvals" is empty. 

I am thinking that maybe ApiGateway are using other credentials and pointing to other environment ... maybe for that reason we received "Access Denied". What do you think?

 


Subscriptions

Topics Replies Freshness Views Users

Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

2 11 months ago 35

Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project.

25 1 year 5 months ago 204

We want to integrate Pega 8.3. with One Span E signature. Actually, we tried to configured in SandBox with POC proposal. 

I am following a QuickGuide on Web: 

6 1 year 9 months ago 111

Code Share

This user has not submitted any code shares.