marioneil's account

Hi Haris Thanks for your reply. Since The dash in "-Registered" was conflicting, I needed to know why it was conflicting and how resolve it. I cannot remove the "-Registered" from the payload. The JSON payload that you attached above is not working. There is no difference between the payload I sent you and the one you have posted. Silanis Error Response: {"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","code":400,"name":"Validation Error"}

Not sure why it cant be removed. The Business Analyst is insisting on it. But is there any investigation you can do on your servers as to the root cause?

Hi Haris There is a situation where when there is French Characters in the text , the Extraction doesnot work . For example in the attache pdf we need to place the SIGNATURE field based on position of "Représentant Scotia" This is not working. See the attached pdf Thanks Mario

Hi Haris Do you mean text with a white font colour? Thanks Mario

thanks a lot