mbilensky's account

Hi Haris, Is there any updates regarding this issue? Thanks, Mitch

Hi Michael, Any update on whether or not a fix for this will make it into the next release? Thanks, Mitch

Hi Haris, Great to hear, I had noticed that it was included in the release notes and had been looking for the date it was being deployed. I'll post back on the 9th to confirm that thing are working again on our side as well. Thanks, Mitch

Hi Haris, Sorry about the name/description confusion we've been using the terms interchangeably when talking about the issue. As for the length of the String, that example code is using the actual piece of text "description" and is not a placeholder for a longer piece of text, I've also just tried with a single character to be sure and the issue still occurs. For the Placeholder("customId", "customId"); example, that was just included to show that using the placeholder constructor with both parameters will only seem to work when both of the parameters are identical. Is this an eSignLive issue?

Hi Haris, I think if found the underlying issue, it looks like there's a bug in the LayoutService applyLayout code. It seems that when applying the layout to the document, the method looks to be trying to match the name of the placeholder specified in the layout to the ID of the placeholder specified in the SignerBuilder.replacing method of the end package. Here's some sample code showing this in action. Notice the two different placeholders, one for the layout and one for the signer of the end package, while they have different ids and names the second placeholder's id is the same as the first placeholder's name. After running the code, even though the ids and names of the placeholders are different, the signature created in the layout is successfully applied to the end package and can be signed successfully. Also notice that if you use either placeholder in both locations, the layout can no longer be applied. Please take a look at this and run the sample code provided to see if you can confirm this as a bug in eSignLive

    //ID of the package signer placeholder must match the name of layout placeholder
    Placeholder layoutPlaceholder = new Placeholder("anyId", "mustMatch"); 
    Placeholder packageSignerPlaceholder = new Placeholder("mustMatch", "anyName"); 

    // Create Layout to apply to the package   
    DocumentPackage eslLayoutPackage = PackageBuilder.newPackageNamed("layoutPackage")
      .withDocument(
        DocumentBuilder.newDocumentWithName("layoutDocumentName")
          .withId("layoutDocumentId")
          .fromStream(layoutStream, DocumentType.WORD)
          .withSignature(SignatureBuilder.signatureFor(layoutPlaceholder).onPage(0).atPosition(150, 150))
        .build()
      )
      .withSigner(
        SignerBuilder.newSignerPlaceholder(layoutPlaceholder).build()
      )
    .build();

    PackageId layoutPackageId = eslClient.createPackage(eslLayoutPackage);
    eslLayoutPackage.setId(layoutPackageId);
    String eslLayoutId = eslClient.getLayoutService().createLayout(eslLayoutPackage);
    eslLayoutPackage.setId(new PackageId(eslLayoutId));

    // Create Package
    DocumentPackage eslPackage = PackageBuilder.newPackageNamed("packageName")
      .withSigner( SignerBuilder.newSignerWithEmail("[email protected]")
        .withFirstName("First")
        .withLastName("Last")
        .replacing(packageSignerPlaceholder)
      )
      .withDocument(DocumentBuilder.newDocumentWithName("packageDocumentName")
        .withId("packageDocumentId")
        .fromStream(documentStream, DocumentType.WORD)
      )
    .build();
    
    PackageId eslPackageId = eslClient.createPackage(eslPackage);
    eslPackage.setId(eslPackageId);

    eslClient.getLayoutService().applyLayout(eslPackage.getId(), "packageDocumentId", eslLayoutId);

Thanks, Mitch