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We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue?

All pkg's are marked as deleted, all are for same person (owner/sender).

We don't understand why lists seem exclusive of each other???

I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields

Hi there, when using API to pull data in using "from" / "to" parms, is the only way to control pagination via limiting data requested or do some API's have explicit pagination.  Sample below is fro

Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down.

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0 votes

You seem to have been able to "paste" the info directly in which didn't work for me so I tried to save/attach a couple of image files. One is a portion of the Evidence Summary and some body details for POST /api/authenticationTokens/signer/multiUse

The body is below as well, "??????" I can't seem to find value for signerId that works and tried many values. The packageId is fine.  I see where you have differentiated ID for Roll vs ID for Signer but I don't know what signerId is called / referred to as in the APP it self, where can I see it in the App, by what label/text description? or is it even visible in App ( as in how a users sees it )?

{
  "packageId": "KPK77FQHcXjr5xZJ5bq9lRefZZM=",
  "signerId": "??????",
  "sessionFields": {},
  "value": "string"
}

 


Reply to: GET /api/account/senders/{senderId}

0 votes

When you say "Sender ID is generated by OneSpan Sign system when the sender was invited."  I thought the "sender" does the "inviting" i.e. "sender" sends Email to "recipient" (inviting) them to sign documents in question.  Who? invites a "sender". . .


Reply to: 400 Bad Request error using POSTMAN

0 votes

I went back to try a new clientId and secret via US sandbox. POSTMAN allows you to indicate "Auth" TYPE but I'm not sure which I s/b using, perhaps Bearer Token, or OAuth 2.0, or No Auth.  I tried various options but still got 400 error. I notice POSTMAN has it's own Token in it's own header field

08:01:31.984 (Vancouver Time PST) 03Jul2020 

POST https://sandbox.esignlive.com/apitoken/clientApp/accessToken
400
344 ms
Network
Request Headers
Accept: application/json
Content-Type: application/json
Postman-Token: 8d2211fe-9b1a-4048-8ff0-0139a0944975
Request Body
{
  "clientId": "173??????????????88120d007e",
  "secret": "6879??????????????????????????????????????????????????????????????????8480",
  "type": "OWNER"
}
Response Headers
Server: nginx
Date: Fri, 03 Jul 2020 15:01:32 GMT
Content-Type: text/html
Content-Length: 150
Connection: close
Allow: GET, POST, HEAD, PUT, PATCH, DELETE
Response Body
<html>
<head><title>400 Bad Request</title></head>
<body>
<center><h1>400 Bad Request</h1></center>
<hr><center>nginx</center>
</body>
</html>


Reply to: 400 Bad Request error using POSTMAN

0 votes

Duo, can you confirm your results are using POSTMAN with auth = "No Auth"  (and clientId, secret in Body/Payload).  Do you get a new token in the response body?


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We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue?

3 1 day 19 hours ago 21

All pkg's are marked as deleted, all are for same person (owner/sender).

We don't understand why lists seem exclusive of each other???

5 1 week 5 days ago 19

I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields

5 2 weeks 5 days ago 26

Hi there, when using API to pull data in using "from" / "to" parms, is the only way to control pagination via limiting data requested or do some API's have explicit pagination.  Sample below is fro

1 2 weeks 6 days ago 14

Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down.

3 3 weeks 4 days ago 15

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