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Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
We are trying to launch an inPerson signing ceremony from a new IE or Chrome tab/window on an iPad Mini.
Does the ability to download a completed package have an expiration?
From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign.
Is there a method for downloading the Evidence Summary Report for a Completed package ?

Replies Created

Reply to: Could not create a session token for signer

0 votes
I also attempted to create a SignerAuthenticationToken
String signerAuthToken = eslClientWithHttpProxy.getAuthenticationTokensService().createSignerAuthenticationToken(packageId, signerId);
and received this error message: Could not create a signer authentication token.

Reply to: Could not create a session token for signer

0 votes
Hi Haris, Without the proxy configuration I'm getting the same error.
EslClient eslClient = new EslClient( API_KEY, API_URL );
String signerAuthToken = eslClient.getAuthenticationTokensService().createSignerAuthenticationToken(packageId, signerId);
Could not create a session token for signer.

Reply to: Could not create a session token for signer

0 votes
Package creates fine. Using createSessionToken: com.silanis.esl.sdk.EslException: Could not create a session token for signer. at com.silanis.esl.sdk.service.SessionService.createSessionToken(SessionService.java:41) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2409) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.http.client.ClientProtocolException at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:186) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106) at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:188) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.SessionService.createSessionToken(SessionService.java:37) ... 43 more Caused by: org.apache.http.ProtocolException: Target host is not specified at org.apache.http.impl.conn.DefaultRoutePlanner.determineRoute(DefaultRoutePlanner.java:69) at org.apache.http.impl.client.InternalHttpClient.determineRoute(InternalHttpClient.java:124) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:183) ... 48 more Using createSignerAuthenticationToken: com.silanis.esl.sdk.EslException: Could not create a signer authentication token. at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:74) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:70) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:56) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2410) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.http.client.ClientProtocolException at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:186) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106) at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:188) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:69) ... 45 more Caused by: org.apache.http.ProtocolException: Target host is not specified at org.apache.http.impl.conn.DefaultRoutePlanner.determineRoute(DefaultRoutePlanner.java:69) at org.apache.http.impl.client.InternalHttpClient.determineRoute(InternalHttpClient.java:124) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:183) ... 50 more

Reply to: Could not create a session token for signer

0 votes
I did realize I had the API_URL and API_KEY flipped. I have made the correction but am still getting an error. Without httpProxy: com.silanis.esl.sdk.EslException: Could not create a signer authentication token. at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:74) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:70) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:56) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2410) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.http.conn.HttpHostConnectException: Connect to sandbox.eSignLive.com:443 [sandbox.eSignLive.com/54.85.59.26] failed: Connection timed out: connect at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:142) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:319) at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:363) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:219) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106) at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:188) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:69) ... 45 more Caused by: java.net.ConnectException: Connection timed out: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:589) at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:244) at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:125) ... 57 more With HttpProxy: com.silanis.esl.sdk.internal.EslServerException: Could not create a signer authentication token. Exception: HTTP POST on URI https://sandbox.eSignLive.com/api//authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized]. Optional details: {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"} at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:72) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:70) at com.silanis.esl.sdk.service.AuthenticationTokensService.createSignerAuthenticationToken(AuthenticationTokensService.java:56) at net.htcinc.csrbill.controller.ReportsController.sendForSignature(ReportsController.java:2410) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.htcinc.common.filter.EmployeeAuthFilter.doFilter(EmployeeAuthFilter.java:262) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: com.silanis.esl.sdk.internal.RequestException: HTTP POST on URI https://sandbox.eSignLive.com/api//authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized]. Optional details: {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"} at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:192) at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:105) at com.silanis.esl.sdk.service.apiclient.AuthenticationTokensApiClient.createSignerAuthenticationToken(AuthenticationTokensApiClient.java:69) ... 45 more

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Topics Replies Freshness Views Users
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
2 4 years ago 5
We are trying to launch an inPerson signing ceremony from a new IE or Chrome tab/window on an iPad Mini.
1 4 years ago 10
Does the ability to download a completed package have an expiration?
1 4 years 1 month ago 4
From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign.
1 4 years 1 month ago 59
Is there a method for downloading the Evidence Summary Report for a Completed package ?
1 4 years 3 months ago 159

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