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Reply to: Laserfiche Connector - Failed to connect to database

0 votes

Hi Chuck,

The integration uses a database to store transaction information. The database "OSSInfo" gets created during the installation process. 

Can you please make sure that, the database got created ? Please also make sure that the machine with Laserfiche WebAccess can access the machine with the MSSQL server.  You can use telnet to confirm the connectivity between the servers. Example - telnet your_sqlserver_datasource_name port_number

 

Thanks,

Moshiur Reza


Approved Answer

Reply to: Laserfiche Connector 10.4.3

1 votes

Hi Johnson,

The sender email is one of the email addresses listed in sender list of the OneSpan Sign account.

So, you need to add the particular email address as sender in OneSpan Sign account, then you will be able to use it

Please have a look into the screenshot -

Sender

 

Thanks,

Moshiur Reza


Approved Answer

Reply to: Laserfiche Connector 10.4.3 - Send from Web Client

1 votes

Hi Johnson,

 

The tif files are not support. The supported file types are - 

  • Pdf
  • Docx
  • Doc
  • Rtf
  • Odt

 

Please make sure that the entry in the Laserfiche is a electronic document. 

 

Thanks,

Moshiur Reza 

 


Reply to: OneSpan integration with Laserfiche Cloud

0 votes

Hello,

 

You will be able to use any of the Laserfiche Cloud Users that you have. 

 

For the server name and repository name, please go to "Repository Administration" from the main menu.

You will find the repository id. Please build the server name and repository name as following - 

Server Name = Your_Repository_Id.laserfiche.com

Repository Name = Your_Repository_Id.laserfiche.com

 

Thanks,

Moshiur Reza

 

 


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We are receiving the following error after clicking onespan in Laserfiche webclient:

 

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