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We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the
We need to be able to use Signature Capture and turn off the click to sign functionality that is used for later signature blocks for specific documents.

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Reply to: Require actual signature on document after the first one is signed.

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Ah, that is what I was afraid of. What happens in this case is the first signature is actually "signed" the user has to draw their signature. Then every other signature block for that role that is set to "capture" just stamps that first signature in (this is what I meant above as the "click to sign", poor term since that is already used to mean something else in the product). We need to be able to force the user to draw their signature again after the first one (legal requirements)

Reply to: Cookie issues on Safari

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We heavily use one span for signing documents using ipads (on the order of 30k documents a day) and this has effected us too. As soon as iOS 13 (or iPadOS 13) hit we had a rash of support calls about blank iFrames on new devices or devices that had been cleared. Luckily we discovered loading esignlive.com in a tab first will allow the iFrame to load until the next time the browser history is cleared (this is done nightly at some locations). Upon further investigation we have noted that there is a header difference in the 2 sessions. Without the cookie we are receiving header 'X-Frame-Options' set to 'SAMEORIGIN' and with the cookie we do NOT receive this header and everything works This may be an nginx setting or a web server setting. Also note, that ALL browsers on iOS are effected because the all use the same web kit provided by Apple.

Reply to: Cookie issues on Safari

0 votes
Could this same thing be resolved with an X-Frame-Options: ALLOW-FROM header? something configurable once and not need the complexity of adding a reverse proxy to the communication?

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Topics Replies Freshness Views Users
We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET
2 6 years 3 months ago 36
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We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the
1 6 years 6 months ago 74
Profile picture for user harishaidary
Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe.
13 4 years 6 months ago 1,866
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We need to be able to use Signature Capture and turn off the click to sign functionality that is used for later signature blocks for specific documents.
5 8 years 3 months ago 9
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Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experien
3 8 years 3 months ago 27
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