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Approved Answer

Reply to: Authorization error using iOS SDK

2 votes
What is the server URL that you're using? If using the sandbox, it should be Be sure to leave off the "/api" part.

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Reply to: 406 error when uploading documents

1 votes
Try using "text/html" instead or removing the accept header entirely. If you use the developer tools in your browser (I used Chrome), while performing an upload with the UI, you'll see that the e-SignLive web application uses "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8", but that's probably overkill. The "text/html" will likely do it. Let me know if this works for you.

Approved Answer

Reply to: SMS authentication

4 votes
Hey Rex, When you set up SMS authentication, you'd just set the mobile number as the "question" with no "answer". It would look something like:
"auth": {
     "scheme": "SMS",
     "challenges": [{
           "question": "+15555555555"
Hope this helps.

Approved Answer

Reply to: Groups not showing up in e-SignLive

3 votes
You, or whomever is the e-SignLive account administrator for your account, will need to contact the e-SignLive by Silanis support team to turn this feature on. e-SignLive has several features: groups, fast track, delegation, attachment uploading, KBA, etc. that can be turned on or off to be made available to users on your account. Take a look at the customer support page on for different ways to contact the support team: Let us know if you have any more questions!


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SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?

2 1 year 7 months ago 33
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1 1 year 7 months ago 36
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I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up.

1 1 year 7 months ago 103
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We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.

6 1 year 7 months ago 73
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When signer receive the email to sign the document and after clicking the link document is opening.


1 1 year 7 months ago 56
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Code Share

Example code showing how to check the current version of eSignLive
  • .NET
  • eSignLive
  • version
Example code showing how to utilize the attachment requirement feature of eSignLive.
  • .NET
  • signer
  • attachment
  • download
Example code showing how to set up the Q&A and SMS authentication methods.
  • SMS
  • authentication
  • .NET
  • package
  • signer
  • q&a

Document Extraction (REST API)

Submitted on
Sample code showing how to use PDF form field extraction.
  • REST
  • API
  • document
  • Enable Extraction
  • Create Package

eSignLive Error Messages

Submitted on
An unofficial list of the error codes and messages available from eSignLive
  • Error messages
  • error codes

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