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In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live.
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We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop.
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Hello,
I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
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Replies Created
Reply to: No decline option in the mobile viewer?
Friday, June 17, 2016 at 05:12amWe tested just updating the package status to null but unlike updating it to other statuses, when we do DECLINED we get the following error. Seems like it should work but its missing some information? Could you provide any more info on if we can make this work.
Thanks Michael.
Silanis.ESL.SDK.EslServerException: Unable to update package settings. Exception: The remote server returned an error: (400) Bad Request. HTTP PUT on URI https://sandbox.e-signlive.com/api/packages/67c3f149-b506-41bd-b136-d81d9a8b737c. Optional details: {"messageKey":"error.validation.optOut.invalidComment","entity":null,"technical":null,"packageId":null,"message":"Invalid comment provided. Please provide a valid comment.","code":400,"name":"Validation Error"} ---> Silanis.ESL.SDK.EslServerException: The remote server returned an error: (400) Bad Request. HTTP PUT on URI https://sandbox.e-signlive.com/api/packages/67c3f149-b506-41bd-b136-d81d9a8b737c. Optional details: {"messageKey":"error.validation.optOut.invalidComment","entity":null,"technical":null,"packageId":null,"message":"Invalid comment provided. Please provide a valid comment.","code":400,"name":"Validation Error"} ---> System.Net.WebException: The remote server returned an error: (400) Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at Silanis.ESL.SDK.Internal.HttpMethods.PutHttp(String apiToken, String path, Byte[] content)
--- End of inner exception stack trace ---
at Silanis.ESL.SDK.Internal.HttpMethods.PutHttp(String apiToken, String path, Byte[] content)
at Silanis.ESL.SDK.RestClient.Put(String path, String jsonPayload)
at Silanis.ESL.SDK.Services.PackageService.UpdatePackage(PackageId packageId, Package package)
--- End of inner exception stack trace ---
at Silanis.ESL.SDK.Services.PackageService.UpdatePackage(PackageId packageId, Package package)
at BoardBookitWebService.Repositories.SignatureRepository.putPackageStatus(Int32 companyId, String packageId, String status)
Reply to: Optional Signers or Opt-Out Functionality
Thursday, April 12, 2018 at 08:31amI would also like to know if there is any update on this. Becoming quite a popular request.
Reply to: Possible to create a template entirely programmatically?
Friday, January 11, 2019 at 04:07amThis is great information. Thank you both. May I ask, is the sample code provided above valid in version 10?
Reply to: Hi there, I believe it's…
Tuesday, July 14, 2020 at 03:55pmthanks for the quick response!
Subscriptions
| Topics | Replies | Freshness | Views | Users |
|---|---|---|---|---|
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
|
7 | 7 years 10 months ago | 30 |  |
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live.
|
2 | 7 years 10 months ago | 9 | |
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop.
|
8 | 7 years 10 months ago | 22 | |
Hello,
I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
|
6 | 7 years 11 months ago | 37 | |
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