ogalindo's account

(1)How did the loading summary page look like? Did it list all the senders and if there are available completed transactions?

A: For the download, everything was requested, completed or not completed, signature formats and attachments, but it does not download anything.

(2)Does the tool work with other time range?

A: No, we have tried several months and days and it does not generate the information.

Or if you use a wider range of time, did the tool fetch any transactions?

A: We have made consultation by days and by month, or by ranges, no record will be generated.

Any pattern like the tool only pulls transactions created by the logged in email?

A: Yes, in the parameterization of the extraction it was indicated that it must download all the signature flows made by the users registered in the tool. 

(1)How did the loading summary page look like? Did it list all the senders and if there are available completed transactions?

A: For the download, everything was requested, completed or not completed, signature formats and attachments, but it does not download anything.

(2)Does the tool work with other time range?

A: No, we have tried several months and days and it does not generate the information.

Or if you use a wider range of time, did the tool fetch any transactions?

A: We have made consultation by days and by month, or by ranges, no record will be generated.

Any pattern like the tool only pulls transactions created by the logged in email?

A: Yes, in the parameterization of the extraction it was indicated that it must download all the signature flows made by the users registered in the tool. 

Hi Duo,

Do you have any answer or help in this scenario? I am attentive to your comments.

Best regards

Hi Duo,

great, you can send us your availability to the email [email protected] and we will send you the invitation according to your schedule

Best regards