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For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:

Is it possible to modify the text on the initial "Go to Uploads" button that appears during a ceremony requiring a file upload?  Or is it possible to modify the text that says "There are pending up

We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?

We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the s

We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status.

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Reply to: Error authenticating to OneSpan: 404 - Not Found

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I am still stuck.

I saw another post on this forum where the user tried another account and got past this error. So, I created a brand new sandbox account and used the new API key and I get the same error but with a different 'uid' in the error.  Is there something out of sync with my user account?

OneSpanRESTAPIHelper.OneSpanRestAPIHelperException: Error authenticating to OneSpan: 404 - Not Found - {"technical":"Could not find user with uid 'YXnaGk1R06oJ'","messageKey":"error.notFound.userNotFound","code":404,"name":"Resource Not Found","message":"The specified user cannot be found."}


Reply to: Error authenticating to OneSpan: 404 - Not Found

0 votes

I figured it out.  Silly issue.  After trying postman and seeing success I noticed that the installation instructions on github has a typo for the api endpoint.  

It says:Endpoint = https://sandbox.e-signlive.com/api (SANDBOX) || https://apps.e-signlive.com/api (PROD)

But it should say Endpoint = https://sandbox.esignlive.com/api (SANDBOX) || https://apps.esignlive.com/api (PROD)

No hyphen should be in the URL.

Source: GitHub - KadenceCollective/onespan-sign-apex-sdk: Apex SDK for OneSpan Sign

 


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For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:

1 1 week 6 days ago 17
Profile picture for user Duo_Liang

Is it possible to modify the text on the initial "Go to Uploads" button that appears during a ceremony requiring a file upload?  Or is it possible to modify the text that says "There are pending up

6 5 days 6 hours ago 37
Profile picture for user Duo_Liang

We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?

1 1 month 3 weeks ago 14
Profile picture for user Duo_Liang

We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the s

3 1 month ago 29
Profile picture for user Duo_Liang

We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status.

10 2 months 2 weeks ago 56
Profile picture for user Duo_Liang

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