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We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2. If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony. |
On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?
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Are we able to merge data onto a document and also set it as "accept only"? |
Reading these two documents: https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1 |
First, my apologies if this is the incorrect forum group for this topic. Happy to move it to a different forum if there is a better one. |
Replies Created
Reply to: Text Tag Extraction (Apex SDK)
Tuesday, September 28, 2021 at 02:17pmWhen I download the code sample I get an empty file. Is it just me?
Peter
Reply to: Error authenticating to OneSpan: 404 - Not Found
Tuesday, September 28, 2021 at 04:52pmAlso, I am using this as the end point in the custom setting record: https://sandbox.e-signlive.com/api
Reply to: Error authenticating to OneSpan: 404 - Not Found
Wednesday, September 29, 2021 at 07:25amI am still stuck.
I saw another post on this forum where the user tried another account and got past this error. So, I created a brand new sandbox account and used the new API key and I get the same error but with a different 'uid' in the error. Is there something out of sync with my user account?
OneSpanRESTAPIHelper.OneSpanRestAPIHelperException: Error authenticating to OneSpan: 404 - Not Found - {"technical":"Could not find user with uid 'YXnaGk1R06oJ'","messageKey":"error.notFound.userNotFound","code":404,"name":"Resource Not Found","message":"The specified user cannot be found."}
Reply to: Error authenticating to OneSpan: 404 - Not Found
Wednesday, September 29, 2021 at 07:44amI figured it out. Silly issue. After trying postman and seeing success I noticed that the installation instructions on github has a typo for the api endpoint.
It says:Endpoint = https://sandbox.e-signlive.com/api (SANDBOX) || https://apps.e-signlive.com/api (PROD)
But it should say Endpoint = https://sandbox.esignlive.com/api (SANDBOX) || https://apps.esignlive.com/api (PROD)
No hyphen should be in the URL.
Source: GitHub - KadenceCollective/onespan-sign-apex-sdk: Apex SDK for OneSpan Sign
Reply to: Hi Peter, Glad you…
Wednesday, September 29, 2021 at 10:12amGot it! Thanks for clarifying!
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Topics | Replies | Freshness | Views | Users |
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We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2. If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony. |
0 | 10 hours 27 minutes ago | 7 | |
On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?
|
1 | 4 months 2 weeks ago | 19 | ![]() |
Are we able to merge data onto a document and also set it as "accept only"? |
3 | 6 months 2 weeks ago | 32 | ![]() |
We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an |
7 | 7 months 4 weeks ago | 103 | ![]() |
Reading these two documents: https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1 |
10 | 7 months 4 weeks ago | 64 | ![]() |