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Hi. We are getting the following error when we try and create a package.

Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?

I am trying to test creating a package and I'm getting this response from OneSpan:

Hi. I've got fields that I've set up like this:

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I've noticed you set this up on Heroku. Can you tell me if there is an add-on or other type of configuration I need to set up to get the listener working on Heroku?

 

**EDIT**

Disregard. I was using my registered domain instead of heroku's "myapp.heroku.com". Once I started using that, the service worked.


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Here is a package ID: 

397WTKkGP-tvZa-FrSwFTOLrfAQ=

You will see that it goes from "Zip Code" to "Employment End Date". We want it to go from "Zip Code" to "Phone Number" and so on. I'm sure it's a simple fix. Please let me know how to fix.

Thanks.


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It seems that the SDK only give a "required" validation for the first two questions. In your example, "What's your favorite sport" and "What instrument do you play" would require answers and "What city you lives" would not require an answer. Is there a workaround for this?


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Topics Replies Freshness Views Users

Hi. We are getting the following error when we try and create a package.

1 5 months 1 week ago 38

Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?

1 11 months 2 weeks ago 29

I am trying to test creating a package and I'm getting this response from OneSpan:

5 1 year ago 87
2 1 year 8 months ago 16

Hi. I've got fields that I've set up like this:

4 1 year 8 months ago 32

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