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Reply to: Emails are not sending using role id notification
Tuesday, October 5, 2021 at 11:03amReply to: Emails are not sending using role id notification
Tuesday, October 5, 2021 at 12:54pmHi Duo,
Support has confirmed that the email notify template is not there, and provided the same link you did. I see there is some html that can be customized with certain embedded key field.
As a rest api user, how do I get the html into the template? Actually I think an out-of-the-box template would suffice for now. Is this something I can do from the sandbox login or rest call?
Thanks, Randy
Reply to: Determining when last Form has been signed in an IFrame
Thursday, January 26, 2023 at 01:37pm We are experiencing different behavior on the eventListener.
We have a situation where when the user does an ACCEPT on a form, the SIGNER_COMPLETE listener is firing. This didn't used to happen, and it's causing premature completion of our signing ceremony. Did something change that we need to account for?
window.addEventListener('message', receiveMessage, false);
function receiveMessage(event) {
var origin = event.origin || event.originalEvent.origin;
var data = event.data;
switch (data) {
case 'ESL:MESSAGE:REGISTER':
event.source.postMessage('ESL:MESSAGE:ACTIVATE_EVENTS', origin);
break;
case 'ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE':
event.source.postMessage(data, origin);
break;
default:
event.source.postMessage(data, origin)
break;
}
}
Thank you for you help, Randy
Hi Duo,
I was informed that the email.notify template has been turned on for my sandbox.
But I still don't receive email for either signer when I try either of these methods. I'm getting 200 response code on them.
package id: nlzTc2ViD4VZnFfuXgqrltoR8H8=
I tried this via the SIGN API page.
/api/packages/{packageId}/notifications
{
"email": "email for signer...",
"message": "Please sign ASAP!"
}
I tried this from my application and also the SIGN API page.
/api/packages/{packageId}/roles/{roleId}/notifications
Any other ideas?
Thanks, Randy