rtbike's account

Sorry, Please disregard my last post. It took about 10 minutes for the emails to be delivered, but they just showed up. Todd

Also I using this sand box https://sandbox.e-signlive.com

Thanks for you reply, I have already reviewed that documentation as that is how I was able to assemble the code snippet above. My document is available in the sandbox UI after you click the accept the consent document, but it there are no signatures or field / value pairs on the document. Code compiles and there are no errors to chase down so I am kind of lost at how to trouble shoot this issue?

So if you look at the code above the only item that is mapping to the form is signature(2) which is never executed because the form does not allow singer one to sign. I will double check all field names etc, but I don't think that is the issue. Prior to adding the second signer and the injected fields I tested this form with just the first signature and the same field name V_MySignature so I also don't think that is the issue.

Thanks for the reply, I would like to confirm how to prepare the PDF fields. All fields should be text fields even check boxes, radio buttons, multi line text fields and signatures and they will be transformed on when the file is uploaded? Is that correct? That seems like a fairly important instruction that I did not find in the documentation. I would suggest adding detailed instructions on how to prepare the PDF Fields. Also were did you see the 500 error? It would be helpful to be able to see error messages and or error logs in the sandbox for debugging. I will try changing the field types on the form and see what happens. Thanks, Todd