Shyam's account

Hi Duo

I am getting this error as SignerId is null or empty

Could not get a signing url. Exception: The remote server returned an error: (404) Not Found. HTTP GET on URI https://sandbox.esignlive.com/api/packages/fhSnGjtIWQR0ZBxIfTA8Mra9zh8=/roles//signingUrl. Optional details: {"technical":"Could not find the role with uid: signingUrl in package uid: fhSnGjtIWQR0ZBxIfTA8Mra9zh8=","messageKey":"error.notFound.roleNotFound","message":"No role found for specified signer.","code":404,"name":"Resource Not Found"}'
 

Hi Duo

Thanks for your reply. 

I have few doubts regarding package / signer / positions 

1. I have only 1 signer with name Signer 1 , why it is showing 2 Signers in design view Transactions using oneSign portal? See attachment Screenshot_1.png

2. How to check Signer already exist for document with same email id?

3. How to place signers on bottom of page with some spaces and on every pages? Screenshot_3. Can I make a table of Signers like as on bottom of page Screenshot_5

4. Can a signer draw his/her own sign and use them?

5. How to use signer timezone? As Signer1 timezone is IST but it is showing GMT? Screenshot_4

6. Once package and signers are created, document signing process is completed with approve or decline, how to notify my application with callback? 

7. Once any signer perform any action, need callback to parent application a callback with action? https://sandbox.esignlive.com/a/admin/eventnotification

8. As account is created by [email protected]

Now [email protected] initiate package along with 2 signers emails - [email protected], [email protected] now whatever action signer1 and signer2 are doing all notification emails are coming to [email protected]. But I want all notification to another email like [email protected], can I pass this email for notification as per transactions?
Like I have 3 transactions - 1,2,3 and want to set separate email id for them [email protected] for 1 transaction, [email protected] for 2 transaction ?

Hi Duo

Thanks for your reply. 

Is there any another way using code to get api_key? 

Like user click on any link in my application - redirect to your application for login - after successful login - redirect back to my application with callback url and api_key. And that user will use that api key or any token for further transaction through my website to onespan for document / package creation / signer creation and etc.

Thanks

Shyam