sinazza's account

Hi Duo, I've followed the procedure, successfully created a package with a document included. Successfully retrieved the token, successfully retrieved the Cookie header but then at the very final call, here is the error I'm getting:

{
    "messageKey": "error.validation.signatureData",
    "message": "Signature data is not populated.",
    "code": 400,
    "name": "Validation Error"
}

I can see that the signature field is already in there (attached) and the document id is the one that I declared on the very first call (sample-contract) alongside with the 'default-consent'. Could you please have a look and please let me know if you need more details. Thank you, Sina

Hi Duo, Sure it's following our earlier conversation in this thread regarding having the document signed behind the scenes without asking the user to go through the process manually. So our workflow is as follows: In our website we ask the user to fill out some HTML forms. At some point we show him a preview of the information he has provided. We ask him to click on a Confirm button. If confirmed, we don't want the user to do anything else. Now we (our system) create a PDF file based on user's information. We wish to add signature fields to that PDF file using OpenSpan's APIs (In this case I used text tags). Then sign that PDF on behalf of the user, so that he doesn't manually go through the process. After that hopefully we can download the singed file and provide it to the user. The big picture is to simplify the process. Only showing a confirm button to users and do the rest of the work ourselves. We don't need to capture users' signatures through iFrames or anything. All in all, at this point I was only trying to do the signing using the bulk sign documentation as you suggested. Thank you, Sina

Hi Duo, Thank you, you are great. For anybody else with the same issue: I should have used "signature" instead of "capture" in the text tag. For instance, {{esl:signer1:signature:size(200, 30)}} Cheers, Sina

Hi Duo, The PHP sample works perfectly, thank you very much. Based on the guidance you provided, callback functions can be defined using the UI which I found in the production environment but not the sandbox. Is defining callback functions possible in sandbox environment as well? Regards, Sina

Hi Duo, Found it. Thank you. Sina