Sudipta's account

Hello Thanks for the clarification. When I tried to update the 'enforceCaptureSignature' field of the package using the PUT API URL : PUT https://apps.esignlive.com/api/packages/O-vXz8y_nZpx87g4Vfgnw4b4ZA4= Request Body: { "settings": { "ceremony": { "enforceCaptureSignature": true } } } I get 403 forbidden error: { "messageKey": "error.forbidden.cannotEditDeletePkg", "technical": "package: O-vXz8y_nZpx87g4Vfgnw4b4ZA4= cannot be edited.", "message": "Cannot edit or delete package.", "code": 403, "name": "Access Denied" } I am using the same key that I use to create the package. Am I doing anything wrong? I use .withStatus(PackageStatus.DRAFT) to set the package as a DRAFT while creation. Also tried eslClient.changePackageStatusToDraft(packageId) to set it to DRAFT state.

Can you please share an update on this?

I am getting a 403 when I do a PUT on the https://apps.esignlive.com/api/packages/O-vXz8y_nZpx87g4Vfgnw4b4ZA4= I get 403 forbidden error: { “messageKey”: “error.forbidden.cannotEditDeletePkg”, “technical”: “package: O-vXz8y_nZpx87g4Vfgnw4b4ZA4= cannot be edited.”, “message”: “Cannot edit or delete package.”, “code”: 403, “name”: “Access Denied” } I am using the same key used for creation of the package. Can you give me a sample of the API requests which succeeded for you so that I can compare and check if I did anything incorrect?

Thanks for the information. It worked for me! I had been trying to use the PUT API after SENDing the document. I changed my code and did the PUT before sending the doc. It works for me now. Can you please give me an idea on when this feature might be part of SDK?

We are experiencing unresponsiveness in the SDK method calls and API calls as well. Are the eSignLive services down?