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Reply to: KBA failure max tries not being enforced. Signers never get locked
Wednesday, August 29, 2018 at 11:50amAdding maxAuthFailsAllowed to my REST request resolved the issue. It's now locking out the signer after the defined max tries and sending a SIGNER_LOCKED callback message. Also, it emailed a notification to the business line's shared email box. We are good. Thank you!
Reply to: "Could not retrieve the transaction summary" Error When Setting Up Reminders
Monday, March 11, 2019 at 01:09pmThis issue is very rare. If this is an unavoidable consequence of high server load then I will change my code to always move the package to SENT regardless of whether the reminder setup succeeded. Is it your opinion that this is load-related then?
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