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Hi Brian,

There are many thresholds you can modify, each provider has different matchers and each of those matchers can be modified and tweaked.  In some cases it is not simply a "true"/"false" answer, sometimes its a threshold value from 0 to 100 or 0 to 1000.  During your production integration, your professional services engineer should be able to walk you through these different values.  You can setup multiple environments and have different configurations for the matches for different environments.

-Will

Hi Brian,

In the Rapid POC environment there is not, however, you will be able to use the new redirects feature in the upcoming release (expected for next week).  This feature will allow you to specify your own redirect URLs for a number of exit points.  One of those exit points is after a failed transaction.

Also, in the production environments, you can customize the pages for anything that you want, this includes multiple languages and rewording and layout changes.

-Will

Hi Rodrigo,

In the Rapid POC environment and the demo environment it is currently not possible to start the transaction with an SMS notification without sending the accessToken+transactionId to the user to start the transaction first.  In production there are a few methods you can use, and we do provide a URL shortener service that can be leveraged to make the accessToken+transactionId able to be sent directly via SMS.  You can work with your professional services team on your production environment to implement a solution that works for your integration.

In the next release of the Rapid POC environment, we will have services setup that allow for multi-device handoff. In this process the user starts on the web browser, and once the user arrives at the document and face capture, the user is redirected to a mobile device to handle those components.  This process is done by sending an SMS to the user once the user has arrived at the start of the capture process, and once the capture process is completed, the web page is notified and allowed for the transaction to continue.  It is not the same flow you have asked for above, but it is another way to handle multiple devices and notifying the user via SMS.

-Will

Hi Diarmuid,

Currently our system does not provide a way to capture the failed transaction artifacts, this is currently on our engineering roadmap and we expect the feature soon.  You can download the successful transactions artifacts in both the verification summary and transaction audit APIs.

The "sfs" URLs are currently not accessible outside of the internal systems, they can not be accessed via a URL at this time.

-Will

Hi Rodrigo,

I heard through the professional services and engineering group that they were unable to recommend a OneSpan pre-built solution for providing the transaction start url via SMS with the built in shortener.  They are currently looking at it for a potential feature enhancement request.  Sorry if I have caused you any confusion.