dkyle88 | Posts: 7

Print driver not working

0 votes
I am trying to use the print driver and it is not working. I verified my credentials and I am able to access ESL. What am I doing wrong?

Approved Answer
DarthVader | Posts: 10

Reply to: Print driver not working

1 votes
Hello Donovan, This is a popular question coming from our Canadian users. First thing to look for is that you are accessing https://apps.e-signlive.ca/login and not https://apps.e-signlive.com/login. Because they are two different instances, the print driver defaults to the US site. There is, however, a quick solution for this. Please email our support team at [email protected] and request the Canadian print driver file. Once received, run the file and perform a test.

dkyle88 | Posts: 7

Reply to: Print driver not working

0 votes
Thanks, Arthur!

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off