geethnd's account

Hi Duo,

Yes we downloaded the latest package from OneSpan website for the install. But it doesn't seem to be connecting.

Thanks

Hi Duo,

I believe the given format matches what we have. Please see below.

And yes, we encrypted the password using ContentEncryptor and put the encrypted value here in app_config.

When I run the installer in powershell as administrator, I didn't get any errors. Following is the message I get after I run the installer.

"Looking for workflow installation directory
Creating  folder OneSpanSign for custom activity fiels under Workflow installaton directory
Copying custom activity files
Creating  folder OneSpanSign for custom activity icon under C:\ProgramData\Laserfiche\
Copying custom activity icon
Completed intastallng workflow components
Installing OneSpan Sign integration for Laserfiche Workflow Ended"

I wish I had an error message to show you, but unfortunately I don't have one

Thanks

Thanks Duo! I'll be waiting for your email then.

Hi Duo,

So we compared the file you gave vs what we had. There were no differences. However we ran the installer once again taking your files.

Still we are not getting any error messages, but the button is greyed out and Laserfiche workflow is unable.

We have installed in our test area the OneSpan integration and have create a blank OSSInfo database.  Do you have any ideas on what we can do to get that button working since we need to access it to enter our Connection Profile information?

Thanks

Geethmi

Attached is the button status now