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I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing. For more details see the logs in the windows event viewer" |
Hello,
I have downloaded the connector located at https://www.onespan.com/integrations/laserfiche but it is looking in the registry for v11.0 |
Replies Created
Reply to: Laserfiche connector for LF v10.4
Monday, January 24, 2022 at 11:10amHi Duo,
Unfortunately that email address bounced my email back due to not be authenticated to the group.
Can you email me at [email protected]
Reply to: Laserfiche Workflow to Request Signature Failing
Thursday, October 5, 2023 at 12:27pmHi Duo,
Sorry for the delay, just getting back to this.
1. The transaction does show up in DRAFT status on the dashboard.
2. Retrying the suspended workflow ends up suspending again.
Jim
Reply to: Laserfiche Workflow to Request Signature Failing
Thursday, October 5, 2023 at 01:46pmI found the issue Duo!
Our signing workflow uses tags instead of a template and an update to our forms process was preventing the signing page with the tags from being included in the file being sent to OneSpan. OneSpan didn't know where the signatures were supposed to go so it saved as draft and couldn't send for signature.
Pointing me towards the draft got me looking in the right direction.
Thank you!
Jim
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Topics | Replies | Freshness | Views | Users |
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I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing. For more details see the logs in the windows event viewer" |
4 | 6 months 3 weeks ago | 84 | |
Hello,
I have downloaded the connector located at https://www.onespan.com/integrations/laserfiche but it is looking in the registry for v11.0 |
2 | 2 years 3 months ago | 43 |