what's this error message for "error.eslx.inputValidation.documentExtractFieldTy

Hi Cindy, I'm not exactly sure what this error is either. What is it you're trying to do?

Hi, this is what we try to create a package via SDK , and got the error message from eSignlive {\"technical\":\"error.eslx.inputValidation.documentExtractFieldType [#508d71b1-9b12-409c-8518-d043dc626c14]\",\"messageKey\":\"error.internal.default\",\"message\":\"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.\",\"code\":500,\"name\":\"Unhandled Server Error\"}"}]} we want to know what's the root cause?

Would you be able to share your document so I can run some tests?

there are 5 documents in the packages, please test .

Looks like the attachment is too big. Can you try instead making it 5 different attachments?

document 1

document 2

document

document3

document4

document5

Looks like the pdf are still too big for attachments. Can you upload them on dropbox for example and send the download link to [email protected]?

thanks for help. I figured out the issue, it's our internal issue.

Would you be able to post a bit more details on it? So it can help others with the same issue.