senthilnatarajan | Posts: 19

False Link and confirm Button on ESign accepted doc

Tuesday, April 2, 2019 at 09:19pm
0 votes
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont need. have tried configuring the settings structure in the payload but seems not workable , Can you please help on how to set the visibility of both these 2 items as false and not seen on the UI/Document. Please find attached. Regards, Danny
Attachments
False-Link-ESignLive-Forum.jpg27.04 KB
Duo_Liang | Posts: 3776

Reply to: False Link and confirm Button on ESign accepted doc

Wednesday, April 3, 2019 at 01:15am
0 votes
Hi Danny, For the "false link", I think it's the handover setting, you can remove it by using below payload to disable it: 
{
"settings": {
    "ceremony": {
      "handOver": null
    }
  }
}
And for the confirm button, could you also provide with a screenshot and a package Id of yours? Generally, if you want to remove the confirm button in the Global Action (see attachment), confirm button was the only button that can't be removed. Hope this could help! Duo
Attachments
4-3-1.png35.26 KB
senthilnatarajan | Posts: 19

Reply to: False Link and confirm Button on ESign accepted doc

Wednesday, April 3, 2019 at 10:09am
0 votes
Hi Duo - Thanks for your reply , we have now removed the tag (that you posted) from to the request body and its working fine as expected. Appreciate for your quick response. Regards, Danny
Duo_Liang | Posts: 3776

Reply to: False Link and confirm Button on ESign accepted doc

Wednesday, April 3, 2019 at 10:12am
0 votes
Glad to help! :)

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