False Link and confirm Button on ESign accepted doc

senthilnatarajan | Posts: 19

False Link and confirm Button on ESign accepted doc

Tuesday, April 2, 2019 at 09:19pm

Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont need. have tried configuring the settings structure in the payload but seems not workable , Can you please help on how to set the visibility of both these 2 items as false and not seen on the UI/Document. Please find attached. Regards, Danny

Attachments

False-Link-ESignLive-Forum.jpg27.04 KB

April 2 Created

January 21 Last Updated

6 years ago Last Reply

3 Replies

45 Views

2 Users

0 Likes

1 Links

Duo_Liang | Posts: 3777

Reply to: False Link and confirm Button on ESign accepted doc

Wednesday, April 3, 2019 at 01:15am

Hi Danny, For the "false link", I think it's the handover setting, you can remove it by using below payload to disable it:

{
"settings": {
    "ceremony": {
      "handOver": null
    }
  }
}

And for the confirm button, could you also provide with a screenshot and a package Id of yours? Generally, if you want to remove the confirm button in the Global Action (see attachment), confirm button was the only button that can't be removed. Hope this could help! Duo

Attachments

4-3-1.png35.26 KB

senthilnatarajan | Posts: 19

Reply to: False Link and confirm Button on ESign accepted doc

Wednesday, April 3, 2019 at 10:09am

Hi Duo - Thanks for your reply , we have now removed the tag (that you posted) from to the request body and its working fine as expected. Appreciate for your quick response. Regards, Danny

Duo_Liang | Posts: 3777

Reply to: False Link and confirm Button on ESign accepted doc

Wednesday, April 3, 2019 at 10:12am

Glad to help! :)