rgseaug77

Downloading Signed Documents

0 votes

Hello

I followed the guide for downloading signed documents from this https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/downloading-documents


I was able to download the zip file but I cannot open the pdf file in it. It says permission denied. I'm not sure why.


Reply to: Downloading Signed Documents

0 votes

Hi rgseaug77,

 

Could you send an example, without sensitive information, to [email protected] so that I can look closer into your issue?

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to:

0 votes

Hi rgseaug77,

 

Thanks for the information! It's a bit surprised that the downloaded documents can be extracted and opened correctly at my side. Could you try to open the PDF with another PDF viewer or another laptop? 

 

Duo

 

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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