"Status" parameter values from "Get transaction" response

Hi Juan,

As per the JSON schema, below are the possible values for the "status" field:

• new
• cancelled
• expired
• workflow_in_progress
• workflow_completed
• error
• autosigned
• vaulted
• completed
• post_processing

Duo

Hi Duo, thank you for your answer, it's very helpful.

Additionally, Is there any information related to the question I send you in the original message?

We're looking forward to your update.

Hi Juan,

I see your concern now - Our support agent told me that there was an issue last week where "finalized" was not changing to "true" which may have affected your integration. Could you kindly confirm that the issue was fixed last Friday and the product should behave as expected again?

Hence if you are looking for an alternative way of telling if a transaction has been completed instead of depending on "finalized", "status":"completed" could be your option I believe.

Duo

Hi Duo, you're right. Last week, we were looking for another way to fix the automated process from our side, as a contingency plan. But, as you said, the OneSpan support team was able to resolve the issue with the "finalized" parameter, so we're going to keep the initial solution without changes.

Thank you!