Last modified: 2022-09-27

Updating your SAML Certificate and Metadata

To ensure that our SAML certificate and metadata meet the highest possible level of security we regularly update and release new versions. If you have not updated your SAML certificate and metadata by the dates and times indicated below, your authentication services will not work.

How does this impact me?

The following does not apply to FedRAMP users. Your environment has already been updated.

  1. If you do not have SAML/Single Sign-On integration with OneSpan, there is no action required on your end.
  2. If you have SAML/Single Sign-On integration with OneSpan, and:
  • You are using un-encrypted SAML communication, there is no action required on your end. Your application will continue to function as it currently does.

  • You are encrypting the SAML communication, you must either update the SAML certificate or replace the SAML metadata after the following renewal dates.

    EnvironmentRenewal Date

    CA Sandbox: 

    Tuesday, April 5th, 2022 at 8:00 PM (ET) 

    US1 Sandbox: 

    Tuesday, April 5th, 2022 at 8:00 PM (ET) 

    US2 Sandbox: 

    Tuesday, April 5th, 2022 at 8:00 PM (ET) 

    FedRAMP Sandbox: 

    Wednesday, April 6th, 2022 at 8:00 PM (ET) 

    EU Production: 

    Sunday, April 10, 2022 at 4:00 PM (ET) 

    Australia Production: 

    Sunday, April 10, 2022 at 11:00 AM (ET) 

    CA Production: 

    Sunday, April 10, 2022 at 8:30 PM (ET) 

    US1 Production: 

    Sunday, April 10, 2022 at 9:00 PM (ET) 

    US2 Production: 

    Sunday, April 10, 2022 at 9:30 PM (ET) 

    FedRAMP Production: 

    Sunday, April 10, 2022 at 8:00 PM (ET) 

How to Download and update your SAML Certificate

To update your SAML Certificate you must update the certificate on your IDP in the OneSpan Sign (eSignLive) application configuration. The updated certificate cannot be applied in your environment before the renewal date listed above.

Click here to download the certificate.

How to update your SAML Metadata

To download the latest SAML metadata, click on the appropriate environment. Each environment has been updated in accordance with the schedule above.

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