| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Hello I have one question, for the designer session the package Id that we need must be from the Transaction for a Sender, or it can be a package id from a normal transaction. |
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Hi, Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea? but it's successful to copy template between on-prem and CA sandbox. … |
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Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team. Normally, I would just create a package and grab a copy of… |
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Hi, I have a Issue with one of the customers. can you help me? thanks! |
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Is there a way to configure OneSpan Sign to email field values from packages created from a template? |
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Generate multiple transaction through button click in Salesforce How to attach a transaction with custom object in Salesforce |
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Hi, what are the best practices when it comes to managing senders that no longer work for the business? Do you delete them from the system? If yes, how does it affect the existing docs they were… |
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Does OneSpan supports below use case Basically the email to e-sign would go to an intermediary and allow them to route to the actual Client to sign without disclosing the email address.<… |
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Hi, I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request? [400, Bad Request]. Optional details: {\"messageKey\":\… |
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Is it possible to transfer templates in OneSpan? I know we can share out templates when they are created, but what if we have someone that has a lot of templates that everyone uses, and they decide to retire next week. … |
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Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?
Thanks! |
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Is there any concept of Groups to manage users under company account ? Or something like subaccounts? |
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What is location of OneSpan Data Servers? |
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Hi, We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL… |
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Looking to figure out if there is documentation or a reference to the maximum number of signers/recipients one can have in any given document. |
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Hi guys, Our user said they need a stamp to say a tamper-proof seal is contained within the document. Can I get support for this feature? Please check the attached file.
Thanks, … |
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I am trying to find documentation on we can create fields on a PDF that OSS can anchor to. I have Adobe Acrobat CC and can add text fields to a PDF file. I am trying to anchor to the field by the name I gave those text… |
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Normal topic
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","messageHi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened",… |
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Hot topic
Hi Team,
I am trying create a package with pdf document part of package. I am getting below Error.
{"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error… |
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Normal topic
Hi guys, We have a case which must to star a signature process in eSignLive with a document that previously was signed by a client with a software certificate. If we launch the process with this document and… |
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I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on… |
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Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close. Is there a faster way to get this… |
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Hi, I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document. when this package sent , both of the signers received the activate email (1 signer for signing, and… |
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We are trying to hook up OneSpan with LaserPro and have the documentation to make the connection but no instructions on how it works once completed. I understand that LaserPro will export the docs for eSign but does that then open… |
