Topic Replies Freshness Views Users
Normal topic

I have one question regarding Text tag, can we define a name for a text tag?

For e.g, in the below text tag, can we set a name as well? So that when we retrieve the value we know that the…

Normal topic

I would like to know if anyone has or disables any of the auditing that OneSpan enables in MS Dynamics.
 

I would also like to know if there are any repercussions with disabling auditing for OneSpan in MS Dynamics…

Normal topic

Good morning,

I am an insurance administrator and attempting to use the Bulk Download Transactions tool that was provided to me by OneSpan Support. We have over 500 new employees that are required to sign their benefits…

Normal topic
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5. We have done this in the past to the lower environments more or less successfully, however…
Normal topic

Hi,

 

I was reading thru the injecting field values on this link https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/injecting-field-values?origin=developeresignlive.

Normal topic

Regarding this thread https://community.onespan.com/forum/disable-email-notification-signer

Have there been any additional controls added for email notifications? Specifically, we would like to disable email notifications…

Normal topic

Got a notification that OSS-US-PROD-2 will be upgrading OS during a 3 hour window and it made me realize I do not have enough knowledge about the OneSpan production environment to know what this means for us. I see…

Normal topic

I am writing an app that will hypothetically integrate with OneSpan Sign. I would want the users of my app to be able to log into OneSpan Sign and grant my app permission to create Transactions in their OneSpan sign account on their…

Normal topic

Hello,

If you send several documents to a group of people, will each person see only the document they need to sign or do they see everything?  If the later, is there a way around this?<…

Normal topic

Hello there,  I do not believe we ( Vancity ) are using PCC ( Personal Certificate Client ).  Please provide your confirmation.

Normal topic

Hi,

How would I go about changing the email address associated with my OneSpan account?

Normal topic

Hi ,

we have the client want to have list in the document such as Jan, Feb, Mar in the list (see the attachment), I am able to create the list from sender UI. but…

Normal topic

We have not been successful using the Delegation tool. We get an error when testing the connection. 

The account doesn't have Manager type or an Admin Role.

The account is [email protected] in SBX 2 and it does.

Normal topic

I have certain templates that I have to list the client's email and phone.  I know that the FIELDS has some of the signer's info like Signer Name, Title, and Company, but can you also add Signer Email and Signer Phone? That is…

Normal topic

Hello,
Can you include SMS or Q&A in a bulk send.
If so, how would this look like in the CSV file.

 

Thanks,

Norbert

Normal topic

Guys,

With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?

Normal topic

Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.

Why is…

Normal topic

We are trying to use this tool to download all the documents and test summaries of the application. However, when trying to connect through the channels offered by the system, it throws us the following error.

Normal topic

Hi, I created a console application (using .NET SDK) to retrieve field values and save them to a SharePoint list, but I would like to set it up to run whenever a package is completed. Would I use an Event Listener for this purpose? If…

Normal topic

Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive…

Normal topic

I keep getting this message "Signed and all signatures valid. Document was updated after signing."  Nothing was updated, just downloaded the document.  Is this valid?  It has been rejected by a vender because it looks…

Normal topic

Hello,

In this question I am not looking for any technical details or answers to how to integrate as I am fairly comfortable with our ability to do what is needed.  Instead, I am just looking for someone who might have…

Normal topic

Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400,…

Normal topic

Hello.
I have a created a transaction and assigned to it a Sender (different from the Owner).
As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner…

Normal topic

I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents?…