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ceremony customisation

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Is it possible to have signing ceremony without any logo image and json that provides it looks like?

Reply to: ceremony customisation

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Here is the guide for customizing the signing ceremony: Signing Ceremony Customization Have you tried passing the logo as an empty string? I have not tried, but according to the guide, a valid URL must be passed, so you might need to use a url to a blank image. If that doesn't work, you could just contact [email protected] and have them remove the default image for you account. This should allow there to be no image. If I find out otherwise, I'll let you know.

- Michael

Director, Partner and Developer Technologies, OneSpan

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Reply to: ceremony customisation

0 votes
I have tried with empty string and false, and default ESignlive logo is still there Thanks!

Reply to: ceremony customisation

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I'm looking for a response to this as well. I've tried setting logo to false and empty string as well. In both cases, I get an invalidJson error from eSign. Is our only option to contact support to remove the logo?

Reply to: ceremony customisation

0 votes
If it's not working with no value for you, I'm guessing my assumption that a blank or translucent image would need to be passed might be the only way. Have you tried doing that? Are you using the REST API directly? Or one of the SDKs? I'll try it out.

- Michael

Director, Partner and Developer Technologies, OneSpan

Facebook - Twitter - LinkedIn


Reply to: ceremony customisation

0 votes
Hi Michael, I meant to respond to this earlier as I think I found a solution. I haven't tried passing in a blank or translucent image. The logo was removed, however, by omitting the "brandingBar" object all together from my settings. Here is what I'm sending through the REST API directly:
"settings": {
                    "ceremony": {
                        "optOutButton": false,
                        "layout": {
                            "header": {
                                "breadcrumbs": false,
                                "sessionBar": false,
                                "titleBar": {
                                    "title": false
                                },
                            },
                        }
                    },
                },
UPDATE: setting "brandingBar" to null also works

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