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I'm trying to call OneSpan API call from MS Power BI, but currently unsuccessful.  How does one handle renewing Bearer Token? Below example was attempting to get a Token, didn't output error but seemed to hang. Mike(C)

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Hello Team,

I'm working on the use case below and was wondering if you could help ! 

Use Case: We have an existing template with some documents and fields on it and we want to retrieve those fields to bind some…

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We have integrated with Onespan using REST API. Just wanted to check , If it is possible to add additional recipients in CC, not as signers, but as viewers only. E.g. make sure everyone listed as an additional recipient gets a copy of…

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We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.

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We are integrating with Onespan using Rest API.

We have three types of Roles. Broker , customer and Business.

Broker first sign an agreement(using esign), followed by customer and then Business people sign an…

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I'm trying to send a new document in a package that has the status: Draft

But I get the error response

b'{"messageKey":"error.validation.invalidParameters","technical":"Unexpected Content-Disposition value for…

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Hi there, I'm trying to delete a document in python but I'm getting this return:

400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28

I don't…

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My company has a need to retrieve the actual signing stroke data that results from a CAPTURE type signature. It appears that this data is available already, but I cannot find documentation for the format of that data.

In the…

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As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this …

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We are facing this issue intermittently in production.

We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 

The issue is - after package is…

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We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does…

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Hello,

We're developing an application that's connected to the Onespan Sign Sandbox and we're experiencing the following problem: we're using a token authentication policy when connecting to Onespan, and intermittently, we get…

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Hi there,

I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.

I've used logic apps to convert the PDF file to base64…

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Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current…

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Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message. Can you…

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We are in process of replacing SDK with REST

We have following scenario with SDK where we give signer email and retrieving signer details as below shown JSON object
 [ { "signerStatus": { "signerID": "string", …

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Hi, I am sending the following request:

import requests


def generate_embedded_signing_url(api_key, package_id, instance_url):
roleId="63f942c0-8c00-4733-8c96-8275b9100555"
url = f"{instance…

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PL SQL send pdf file via rest api

Getting below error while trying to send pdf file via rest api using Oracle utl_http

Response> Status Code: 500
Response> Reason Phrase: Internal Server Error

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I have attached my JSON code.

I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.

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If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…

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Hi
Is it possible to declare during the package creation instance that an extra file should be attached after signing the package documents? The package status automatically changes to COMPLETED after uploading the extra file or…

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We are in process of changing OneSpan SDK to OneSpan REST
 

In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output…

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We are in process of changing OneSpan SDK to OneSpan REST and have different operations like AddDocument, PackageCreateAndSend, UpdateDocument etc.

Can we get some good document or any references that helps our…

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We are in process of changing SDK to REST in our project
Need help mapping the SDK methods to REST, In SDK add document we have SignatureFields, Signature Editable fields, Initial Fields and AcceptanceFields?

Could…

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Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add…