Topic Replies Freshness Views Users
Normal topic

One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it…

Normal topic

Hello,

 

In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81

 

My question is how can I edit this IP. Have been trying to…

Normal topic

Guys,

When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?

Normal topic
Is it possible to consume your API directly from front-end ex. Angular ? When i tried last time , i got "No Access-Control-Allow-Origin" message. Thank's
Normal topic

Guys,

I was told that there were now some new ways of doing the notary seal in the new signing experience. I have not been able to find any documentation on it and was hoping someone might be able to point me in the right…

Hot topic
Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox…
Normal topic

Guys,

I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved.

When we want to change notaries for a package do this workflow…

Normal topic

Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message 

 

{"message":"Unexpected error. We apologize for any…

Normal topic

When using attached javascript code to create and upload document 1 step below error is thrown:
 

{ "messageKey":"error.validation.documentPreVerifyInvalidResponseNumberError", "parameters":{   &nbsp…

Normal topic

Hello,

I am calling OneSpan API to fetch pdf using  {onepanurl}/api/packages/{packageID}/documents/{documentId}/pdf. But I am receiving the response in PDF binary string. I want to convert the response to a single&nbsp…

Normal topic

Hi.
I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.

In order to do that there is a way to…

Hot topic

Hello,

 

Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:

javax.net.ssl.SSLHandshakeException: Received fatal…

Normal topic

Hello,

I want to integrate the Id verification into my web application, I already integrate onespan to my application but i want add an id verification security to the signature.
I need help.
Thank you.

Normal topic
Normal topic

REQUIREMENT

We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.

 

WHAT WE HAVE FOUND

OSS 11.42: This is an option to order signers…

Normal topic

Hello,

Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?

I have a Regex in my code ([^a-zA-Z0-9_\-.]+) to only keep alpha numeric, _,…

Normal topic

Hello,

How I can get the list of documents for a certain package using rest API call

 

Thanks 

Nehme

Normal topic

Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

Currently, we achieved consume many API services in order to create a transaction and…

Normal topic

How do I add an email validation in my text tag? "Without using signature builder"

Normal topic

Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".

 

Request failed with HTTP Code:: 400 Request Body:: {…

Normal topic

Hello,

I am interested in creating a package with one document, which should be signed by one signer only.
No other signature is required on this document, by another person. 
After the document is…

Normal topic

Hello,

When I go through the signing process and "Click to sign" on my mobile device I get an automated redirect to a "thank you page" which then 'completes' the signing process.  I would like to replicate this on…

Normal topic

Guys,

 

I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode…

Normal topic

I didn't find the request that will return anchor coordinates. Is there any possibility to do it?
And there is one more important unclear point. In .NET there is possibility to build package but not send for signature. It helps…

Normal topic

Hello, 

When I send an invitation to sign a document with the OneSpan rest API, the users see warnings in the document. (see attached image). Anyone know if there is a way to desactivate that when I send the email? After…