Topic Replies Freshness Views Users
Normal topic

As posted in this thread it seems injecting radio buttons into a PDF is not supported -- is that still the case?

In…

Normal topic

Guys,

I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.

1. Expand the documents…

Normal topic

Guys,

We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.

When you pull the package…

Normal topic

Hello,

I am interested in creating a package with one document, which should be signed by one signer only.
No other signature is required on this document, by another person. 
After the document is…

Normal topic

I'd like to know how to set document visibility when create a package by using REST API? could you please share a sample code?

Thanks

Wendy

Hot topic

Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project.

We are consume multiple API services in order to create Transaction in OneSpan.

1…

Normal topic

Hi Team,

We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status. 

Secondly, we are calling reminders POST api to set reminders. 

As a response, we…

Normal topic

Hi Team,

Signer1 -> delegates his signing to Signer2,

what will be the signing status of both signers if we check with the following API's

https://sandbox.e-signlive.ca/api/packages/&lt…

Normal topic

Hi,

I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.

 

However document…

Normal topic

Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

Currently, we achieved consume many API services in order to create a transaction and…

Normal topic

Hello,

We are still using the classic signer UI and have a question.

We have a use case which uses position extraction (

Normal topic

Hi,

Getting the below error for reminder. package is in draft status. 

400
Bad Request
HTTP/1.1
Response body>{"messageKey":"error.validation.invalidJson","technical":"Failed to…

Normal topic

Hi Team,

I need to get all callback events triggered for the particular package,

is there any way (from API or standalone account) so that I can see all callback events.

 

Thanks 

Normal topic

Hello, 

 

Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF.

The information in this location are not clear.

https://community…

Normal topic

Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.

We are first…

Normal topic
Hey team, In our workflow, we use Designer to design and create package and save documents as layouts. My question is, can you explain more about what "share layout" button does and do you have a separate page to show all layouts I…
Normal topic

/api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts. 

Normal topic

Hi,

can you please help with Signer Authentication REST API code

Thanks

Naresh

Normal topic

We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue?

Please refer the following Log details for the error:<…

Normal topic

Hi Team,

The integration program was run 3 times back to back(the program was submitted after completion of previous integration program). 
For the 1st and 2nd time, the integration program went into error as…

Normal topic

Its possible append document to existing package using application/json content type and base64 coded pdf?

Normal topic

Hi,

 

when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?)

Thank you!

Naresh

Normal topic

I am trying to add validation to a Canadian Postal Code field using REST API using following code.

'validation' = {'required': True, 'maxLength'

Normal topic

Hi team!

The email will be sent while the package is created , please see the below codes:

PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage…

Normal topic

Hi,

please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS

 

Thanks