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I would like to know if it is possible to create a signature request with 2 signatories having two different types of signature methods (hand-scripted, click-to-sign, click-to-initial) for the same document ?? For example the first…

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When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto…

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Hi,

 

We have a scenario where there is extra long names and the Esign stamp is truncating those at about 70 characters. We need to retain the whole text for legal purposes. Is there a solution or work around…

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SSO PROBLEM, I explain the problem to you :

in the code, the method that causes the error is (createPackageOneStep) in line : packageId = eslClient…

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We are using the completion report API to retrieve the completed transactions from all senders.  Using this (/api/reports/completion?status=COMPLETED&from=2020-03-01&to=2020-05-13), service did not return all of…

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Hi,

Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!

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Hi,

I have signed on behalf of client using Bulk Sign feature . When i retrieve evidence summary document its showing my IP in that document. Is than anyway possible to pass Client Ip since we are signing on behalf our client…

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Hi,

I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for…

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Hi ,

is it possible to sign the document on behalf of client when client agrees to digital consent.

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Guys,

I am creating a package with a notary that will have multiple signers. 

I noticed that if I include a handover, once signer one has finished signing, the pop up comes up giving that user to exit or…

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Guys -

Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?<…

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Getting the below error for the url path-  https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages.

ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130…

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when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 

{
    "code" : 401,
  …

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Hi, i am trying to use the POST api /api​/packages​/{packageId}​/attachment​/{attachmentId} to add an attachment to a package but i always receive the below reply.

I am testing it through the swagger of the community portal…

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Hello All,

I want to implement OneSpan API in PHP website. Flow is simple. One user uploads the pdf document and another user will sign that document. I am not able to find any concrete SDK on github as well as on Forum.

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how to make fields which are common to all the signers , if there are more than one signers .

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I'm trying to save some metadata in the `data` attribute of approvals, or even within a `Field`, but when I GET the package, `data` is `None`. I've had no issues saving metadata within `Documents.data`. Not sure whether this is a bug,…

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I have created 5 checkbox , how to validate atleast one has been checked .

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Hi Team, 

I wanted to modify the signer details for a package using following URL

 

 

https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3

and body

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Hi

I am new to OneSpan and trying to going through following blog  

https://www.onespan.com/blog/onespan…

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We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using…

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how to get the report completion for specific time period in a day like between 8am to 12 pm.

using the below api 

/api/reports/completion.

what format should be From date and to date . Need to…

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Guys,

I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.

 

-------------------------…

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The Redirect URL is getting some values appended to it by OSS. Something like this pattern: ?package=[packageID]&signer=[signerID]&status=COMPLETED

I am not…