Change Sender's Email and Address

Hey gurvinder, If I'm understanding correctly, you're wanting the emails from eSignLive to come from what appears to be an email address from your company, but without setting up SMTP forwarding and then having to handle all the bouncebacks and such? If this is correct, you can go the DKIM route, which has to be done through Professional Services, but this would keep you from having to set up all the SMTP stuff. If you'd like to go this route, please contact your eSignLive CSR for more info. :)

Hi Michael, How are the bouncebacks handled by eSignLive? If we can do something like that easily, we will go with the SMTP approach. Thanks, Gurvinder

As far as I know for what eSignLive does with a bounce back response is to notify the sender that their package/transaction was not received by the recipient and also sends out a notification if the associated eSignLive account has a callback listener set up and is subscribed to bounced email notifications. So, you'd have to handle notifying the sender that their package was not delivered and if you're using a callback listener to automate things based on bounces from eSignLive, you'd have to handle this call to your listener as well.