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Hello, I need some help understanding how calculate the coordinates for the anchors in a pdf. I'm following this page 

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Hi Team,

I need to update the name of the document, please help me in that.

Note: document has been already signed by 1 signer..

 

Thanks

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Hello, what is the maximum number of characters allowed in the package name?  The JavaDoc for the method PackageBuilder.newPackageNamed() states:

@param name the package name @size(min="1", max="64")

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Using the Java SDK, is there a way to retrieve the HttpClient to add a connection request timeout (ie. for instances where OneSpan may possibly be down)? Thanks!
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Hi!

I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.

The SignerBuilder.withCustomId(String) method's javadoc says the following:

Sets the…

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Hello

I followed the guide for downloading signed documents from this https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/downloading-documents


I was able to download…

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How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println?

Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest

Jul 22, 2021 9:36:33 AM com…

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Hi there,

I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.

Problem is that when there are 2 signers with the same email, the second signer needs to draw…

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Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email

But I am getting the exception below when I add a second signer with:

    …

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We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.

Now, we want the tab to auto close once they click on done button as shown in attached screen. By Closing the tab,…

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Hi!


I have some templates that define some pdf file to be filled and signed over the OSS Session.
For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same…

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Hi,

Could you please let me know how to download a attachment via JAVA SDK call when the package is complete?

 

Thanks

Wendy

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In our current (pre 11.42) implementation, we are presenting forms in an iframe, and incrementing a counter in JavaScript, which will also forward to different page when all forms have been signed.    

 &lt…

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Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).

However, in our…

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How to create In-Person signing session using REST API (not using Silanis.ESL.SDK)

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Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides. Once I’m more comfortable…

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Hi,

I have created a package in Onespan, during which an email gets generated. But now, I want to send a reminder notification  email to signers of this existing package, with a link to the onespan docs. How can…

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I need my users to be able to sign multiple documents with a single click.  Every month we generate hundreds or even thousands of similar documents that need to be signed by the same two people in our organization.  For legal…

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Hi,

I am looking out for adding signatures for multiple documents in a package while creating the package. The documents are of varied sizes, so, number of pages differ, and so signatures need to be dynamically added during…

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Hello,

 

I try to install the version 11.41 of com.silanis.sdk

As I see, there is a dependency on littleproxy 1.1.2 (org\littleshoot\littleproxy\1.1.2)., but it has not been updated since 2017.

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Hello,

I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig

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Hi. I've got fields that I've set up like this:

.withField(createFieldBuilder(FIELD_TEXT_BOX_CONSTANT, TEXT_BOX_GRP_ADDRESS_CONSTANT, "tbRetirementDate")
.withFontSize(22))

The font size is not…

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We are seeing this error:

Caused by: java.lang.NoSuchMethodError: com.silanis.esl.sdk.builder.CeremonyLayoutSettingsBuilder.withoutIFrame()Lcom/silanis/esl/sdk/builder/CeremonyLayoutSettingsBuilder;

Just…

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Hi There, In our application, we generate a certificate for the end user when they complete the transaction and we want that certificate to be automatically signed for the user without any interaction from us. Is such kind of integration…