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Hi

I am trying to use notifySigner via Java SDK, how can I use the below method, what is groupId?  how can I create/get groupId via SDK java.

 

eslClient.getPackageService().notifySigner(…

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Hi all,

What would you recommend to use for a production application, Java SDK version: 11.33 or API calls.

Am I asking this because checking and testing the SDK seems like sometimes it fails and it has some…

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Hi all,

I am trying to implement SDK-11.33 to my current sprint boot application. But when I try to start the app I get the following issue: 

Caused by: java.lang.IllegalArgumentException: LoggerFactory is not a…

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I create a package with three signers, could one signer be removed from this package via java SDK, if yes, when this signer can be removed?

Thanks

Wendy

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Could you let me know what is the difference between e witness and evidence summary?

Thanks

Wendy

 

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Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?

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I need to disable the option to not send the mail to sign when I create the package from the java sdk, help please.

My version of sdk is 11.33

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I would like to delete the default document that the package has when it is created, How can I do that?

My java SDK version is: 11.33

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Hello,


As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.


The…

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When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects. For whatever reason, Chrome cancels one of these redirects when it's in an iFrame (https://sandbox.e-signlive.com/packages/…
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In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string?

Thanks.

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New Signer experience with local language support . Creation of templates in local language.

We have used Java SDK .

Please provide me JAVA…

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We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?…

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Hi,

I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet 

eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier);

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Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an…
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need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template .
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I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on…
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Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one. https://dev.esl.cibc…
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Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api…
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Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signer A (original) Id by using Signer B …
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Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were…
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Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you…
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Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!
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FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after…
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Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to…