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In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string?

Thanks.

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New Signer experience with local language support . Creation of templates in local language.

We have used Java SDK .

Please provide me JAVA…

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We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?…

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Hi,

I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet 

eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier);

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Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an…
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need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template .
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I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on…
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Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one. https://dev.esl.cibc…
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Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api…
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Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signer A (original) Id by using Signer B …
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Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were…
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Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you…
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Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!
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FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after…
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Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to…
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Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used.
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Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out. They are already aware of
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Our java application runs on WebSphere 8.5.5 and IBM Java 1.8 When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects. So in the java sdk com.silanis.esl.sdk…
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I've a request for clarification on the proxy configuration options. When should withHttps be used versus withHttp and what difference does it make? It isn't clear to me that it is straight forward as I've seen sample code showing…
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Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible? I receive an error when trying to update the signer like in
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Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package. See their code snippet below:
DocumentVisibilityBuilder documentVisibilityBuilder…
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As part of our use case there is a statement on a form where the client acknowledges receipt of a document. ideally there would be link on the document which the signer could sign during the signing ceremony if they wanted to review the…
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Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send. Can you have a peek - I suspect that it is something simple :( This should be the…
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Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed. What is the general approach - do people upload the PDF and request…
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Hi, Is there a way to use the field extraction feature and also set the name of the (form) fields in the pdf to store the data. In my PDF for signing I set the following: Field [Title], Value [Project Manager] Field [[Client…