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I am getting the following exception while trying to create a Package using
.withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder, 
Is there a way to use ExtractionType alongside createPackage?

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we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,…
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The onespan Java sdk (sdk-11.51-jar-with-dependencies.jar) contains a version of netty (4.1.74.Final) that has security vulnerability CVE-2022-24823, the sdk-11.51.jar has references to it,  and our company (and clients) won't…

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Hi,

it possible to display a message in OneSpan when a checkbox is not ticked? 

The checkbox is optional but if it is not ticked we want to display a message.

 

Thanks,

Kamran<…

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Hi,

I am getting below error when I am trying to notify signer.

{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name…

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Hello,

How do I get the SMS feature enabled on my account and send a transaction via SMS? 

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I am wondering if we are able to increase the first name and last name character length?  Right now, it's at 64 each but we actually had someone that had a longer name than the allowed characters.

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  • Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both?
  • When…
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We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice. 
e.g.

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In our current (pre 11.42) implementation, we are presenting forms in an iframe, and incrementing a counter in JavaScript, which will also forward to different page when all forms have been signed.    

 &lt…

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What it would take to integrate our esign documentation into a server/database system to allow for auto-filing directly from OneSpan Sign?

 

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Hello,

 

Create package API is failing with client app authentication whereas the same works with API key.

 

I used SDK version 11.34 for client app and 11.15 for API key. Can someone…

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Is there a way to use master account API key to get user specific API key for a selected subaccount.  I'm not sure what call to use if it's possible.

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Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer. 

Thanks!

JP

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I am currently in CST/ GMT-5 but the callback is returning GMT-4 for the createdDate time.

I am on the onespan sandbox could this have an effect?

 

Edit: updated subject to GMT-0 time

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Is there a certain data type you are using to generate the Package Ids for packages? I would like to reference the package id.

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Is there a certain data type you are using to generate the Package Ids for packages? I would like to reference the package id.

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Hi everybody!

I am using the "Document Visibility" feature according to the following documentation according to the documentation in the link below and it works at the moment the signers are signing the document(s) (when they…

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We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now. I removed the email address from the error message…

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Hi,

 

We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal. 

Observations:

1.  The files that we download using the…

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Hi. We are getting the following error when we try and create a package.

{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,…

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Hello, i'm doing a review about this link: https://www.onespan.com/blog/onespan-sign-developer-upload-signature-your-signer, to understand how to save the handdrawn signature. But in this part i do not understantd: 

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Is there a Java SDK code example to do OAuth 2.0 for creating an EslClient?

Right now I'm using clientAppId and clientAppSecret.

We'd like the initial authentication to return an access token and an expiration…

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I know how to retrieve the evidence pdf with the below code:

    byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);
    Files.saveTo(evidenceContent, …

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We put below in our application pom.xml:

    <dependency>
        <artifactId>sdk</artifactId>
        <groupId&gt…