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Hi,

 

Is it possible to dynamically display items in a list field, dependent on another field?

Thanks,

Calum

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Hello is it possible to duplicate a template, and then make a slightly different version of it, rather than having to start from scratch to create a second form which only has very minor differences in the options for the drop-downs etc…

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Hello, is there a way to add a user to the platform by specifying the language? Is it through the "Bulk Invite Sender Tool" or through the front?

thanks

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Hi,

We currently already have an integration with OneSpan eSign where we have implemented the designer iframe into our website.

We require a feature where we can draw lines into the document, in order to "cross out" clauses…

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Hi forum

 

I'm editing and old template in OSS Web.

Where can I set document properties when I add a new document to an existent template. When I select 3 dots next to document name only  "preview…

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My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and…

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Hello when I try to sign a document at onespan web with a uanataca TOKEN usb (bit4id token) this error appear:

The document cannot be signed because there is an issue with the OSS Personal Certificate Client. Please reinstall…

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Hi,

I downloaded copy tool v1.6.2, and when I use "With API KEY" for both source and target, I got 401 error see attachment, but if I use "With credentials" and it's working fine. any idea why it's failed with API key?

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Hi,

When preparing a document through the web UI, I can't see any option to add a DatePicker field to the document. When I say DatePicker, I'm talking about a field where the recipient gets to choose a date.

Is there…

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See the attached files below. I got a ticket saying that after the user declines an e-sign transaction the user sees an "unhandled server error" page. Is this supposed to happen? Or is some other page supposed to appear?

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In my scenario, the signer has to send the document back to the initiator to correct and make changes before they can sign. How can I do that.

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We are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?

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I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files.

Is there a way around this?…

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Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document?  It appears I have to manually hide the doc.

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Hey!

Why do imprint fields not save to a layout, when using the "Save Layout" option? Upon loading a layout to apply to a document, it only pulls through the fields assigned to a recipient and completely omits the imprint…

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Hey!

As the title say - is there a way to see the exact creation time of a transaction? That goes for any status a transaction may be in (such as trashed).

Not sure if I am missing something obvious, but searching…

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I am unable to manually add a sender to the account using the instructions found here: https://community…

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Hi Team,

Is there a way to combine all files/documents into 1 PDF file, when downloading the Transaction from this screen:

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Hey!

Following our recent integration we've had feedback from some of our users that the page which shows following a user signing is causing some confusion.

Our first recipients on our generated documents are solely…

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Hi,

I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image)…

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Hey,

 

I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe.

Here is the flow of what is happening:

1. The REST API is used to creaete a…

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I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  


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Hi Duo,

Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.

As a OneSpan Sign account owner/admin, below is…

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We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or…