Topic Replies Freshness Views Users
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Would there be a way to cordon off "siloed" a Line of Business (e.g. Auto Finance) so that we’d only see Auto Finance templates (and so that other line of businesses wouldn’t be picking through the Auto Finance templates to find…

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Hello teams,

Is it possible de change the text : 

Read & accept this document

I have read and agree to the terms of the eSign Disclosure Document.

and also text for Button Accept

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Hello,

Is there a method either within the full tenant or by template/document to have it so that the eSigned Documents are purged after a period of time? The reasoning or thoughts around this is that after documents are…

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https://sandbox.e-signlive.ca/a/admin/eventnotification
 

Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty

PFA

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Hello,

How do we add a check box that we can pre check before sending for signature? Also. Where do we add text to a text box in the form? We are using Blend company for our loans.

Thanks

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Is it possible to add a document in a transaction just for information in addition to a document to be signed (we don't want to use the accept only option) ?

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Hi OSS Community Team,

For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to…

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Hi Duo,

Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.

As a OneSpan Sign account owner/admin, below is…

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Hi OSS Community Team,

For a completed transaction, is there a configuration setting to download the signed documents and signer uploaded attachments in a single zip file? As a transaction owner, upon clicking the download…

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Hello,

This is a very dumb question,but based on configuration and setting screens within OneSpan Sign, it reads as though the Signer has the ability to upload documents into the bundle. I know that the sender has the ability…

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Good Morning OSS Community Team,

I have a question about layouts, let me ask based on a scenario:

I create a template with 7 PDF documents, one place holder, signature fields(Text fields, Text Area, radio buttons,…

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Has anyone ever used OmniStudio with OneSpan Sign to put a signature block on a document such as a Grant Agreement for the user to sign within Salesforce OmniStudio?

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Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.

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Hello

 

When signer receive the email to sign the document and after clicking the link document is opening.

 

is there any way signer can adjust signature box to move to correct position…

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If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future? Basically, does the system recognize the email as Declining and…

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Is there a way to create a template through the api or embedded js in a iframe? I ask because we'd like to embed onespan into our system but each client/department would have their own templates (create/edit/view) 

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HI there,

 

I wondering if there is a feature in OneSpan signing which allows for Signer to add document to the transaction.

Please advice.

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I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer…

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Hello, 

Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 

We requested this setup as we were under the impression that this would enable…

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Hello, Are we able to have the "signing date" display based on user time zone? For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT. And a customer in mountain time zone display…
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I have a document that I have applied a layout which includes a text box to enter a dollar amount. Is there a way to only allow a numeric response, no alpha characters? Or instead of saying 'Text Field' make it say 'Enter dollar amount'…

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Hi there!!!.

We are working with automations with OS.... and how to handle some scenarios where we need to define where to place the “signature” using a fixed position .<…

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Hi.... I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not…
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Use Case: Client has Vertical Enterprise App that they can customize output.  We have trained them on text tags and they are very excited for dynamic signing blocks, etc.

 

Since the App knows about the…