| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files. |
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Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document? It appears I have to manually hide the doc. |
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Hey! Why do imprint fields not save to a layout, when using the "Save Layout" option? Upon loading a layout to apply to a document, it only pulls through the fields assigned to a recipient and completely omits the imprint… |
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Hey! As the title say - is there a way to see the exact creation time of a transaction? That goes for any status a transaction may be in (such as trashed). Not sure if I am missing something obvious, but searching… |
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I am unable to manually add a sender to the account using the instructions found here: https://community… |
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Hi Team, Is there a way to combine all files/documents into 1 PDF file, when downloading the Transaction from this screen: |
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Hey! Following our recent integration we've had feedback from some of our users that the page which shows following a user signing is causing some confusion. Our first recipients on our generated documents are solely… |
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Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image)… |
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Hey,
I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a… |
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I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations. |
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Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system. As a OneSpan Sign account owner/admin, below is… |
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We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or… |
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At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes… |
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Hi team
Is it possible to revert for Japan/Japanese the First and Lastname? |
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Would there be a way to cordon off "siloed" a Line of Business (e.g. Auto Finance) so that we’d only see Auto Finance templates (and so that other line of businesses wouldn’t be picking through the Auto Finance templates to find… |
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Hello teams, Is it possible de change the text : Read & accept this document I have read and agree to the terms of the eSign Disclosure Document. and also text for Button Accept … |
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Hello, Is there a method either within the full tenant or by template/document to have it so that the eSigned Documents are purged after a period of time? The reasoning or thoughts around this is that after documents are… |
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This question is related to an older forum item (My Account - Signature | OneSpan Community Platform) I am seeking… |
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https://sandbox.e-signlive.ca/a/admin/eventnotification Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty |
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Hello, How do we add a check box that we can pre check before sending for signature? Also. Where do we add text to a text box in the form? We are using Blend company for our loans. Thanks |
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Is it possible to add a document in a transaction just for information in addition to a document to be signed (we don't want to use the accept only option) ? |
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Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to… |
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Hi OSS Community Team, For a completed transaction, is there a configuration setting to download the signed documents and signer uploaded attachments in a single zip file? As a transaction owner, upon clicking the download… |
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Hello, This is a very dumb question,but based on configuration and setting screens within OneSpan Sign, it reads as though the Signer has the ability to upload documents into the bundle. I know that the sender has the ability… |
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Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario: I create a template with 7 PDF documents, one place holder, signature fields(Text fields, Text Area, radio buttons,… |
