Ryan_Coleman

Date Capture Format?

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Guys - Is there a way to format the date capture to only be a date and not a date/time? I know we can do this with labels as we are currently doing it but was hoping we could format that date capture.

Approved Answer

Reply to: Date Capture Format?

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Hi Ryan, This is an account/sub-account level setting, which can only be viewed and changed by our support. ([email protected]) Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Date Capture Format?

0 votes
Hi Ryan, By "date capture", do you mean the signing date field? If that's the case, it's possible to customize in your account/sub-account level. (It seems that the default setting varies in different environments, some environments' default setting was "yyyy-MM-dd") Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Date Capture Format?

0 votes
Hi Ryan, By "date capture", do you mean the signing date field? If that's the case, it's possible to customize in your account/sub-account level. (It seems that the default setting varies in different environments, some environments' default setting was "yyyy-MM-dd") Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Date Capture Format?

0 votes
Duo, Yes, I am talking about the signing date field. This one is auto populated when the signer clicks to sign. I might have missed the documentation on this so would you be able to point me in the right direction of how I might get this changed? Is there a way to tell what my default setting is?

Reply to: Date Capture Format?

0 votes
That will work! I'll contact support.

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