Andokirran | Posts: 5

Disable email notification for an signer

0 votes

Hello, I want to disable the email notification to an specific signer, I already try this

'delivery' => [
                              'email' => false,
                              'provider' => false,
                              'download' => false
                          ]

but the email is always sent. I use php for my project.

Thank you.


Duo_Liang | Posts: 3776

Reply to: Disable email notification for an signer

0 votes

Hi Andokirran,

 

"Roles" > "Signers" > "delivery" > "email":true/false only determines if the signed documents will be attached to the completion email as an attachment. And unfortunately, there's temporary no way to disable email notifications for a particular signer - the email templates, e.g. "email.activate", have to either be sent to all signers, or be suppressed at account level and removed for all signers all packages.

There are already existing Enhancement Requests asking for more granular control over which email is sent to which signers, I can definitely vote on behalf of your organization in the roadmap system.

 

Duo


Andokirran | Posts: 5

Reply to: Disable email notification for an signer

0 votes

Are you already to use Id verification in the web application to secure the electronic signature? I need help for this.

How to implement the Id verification into the package creation?


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