the document failed to upload and maybe locked
Friday, December 10, 2021 at 02:18pmHi, I have a Issue with one of the customers. can you help me? thanks!
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Reply to: the document failed to upload and maybe locked
Friday, December 10, 2021 at 04:09pmHi Karen,
If you can't upload the document via UI directly, it typically means there's something wrong with the document itself - either password-protected, have syntax error, contains active forms or features that OSS doesn't support, etc. Could you kindly send the document in problem to our support team ([email protected]) and have our support agents take a closer look at the document?
Duo