PeteyCruiser | Posts: 5

Download Evidence Summary in SENT status

Monday, June 17, 2019 at 09:34am
0 votes
Currently the Evidence Summary download button is only added to the UI when the transaction has been completed. Wondering if there is a way to have the Summary generate upon the Send command? We are needing to have evidence we sent the transaction/documents, even if the Recipient never opens the documents.
Duo_Liang | Posts: 3776

Reply to: Download Evidence Summary in SENT status

Monday, June 17, 2019 at 10:49am
1 votes
Hey there, Evidence Summary was always there once the package was created and during any status of the package lifecycle. For WebUI specific, there a logic hiding download evidence summary button from UI, therefore, please refer to the following steps to work it around: 1. Please login to the OneSpan Sign account from the UI(User Interface) and go to an 'in progress' transaction 2. Once you are there, please type the following link in your browser's address bar: {instance_url}/packages/{package_id}/evidence/summary where package_id is your transaction ID, it will look like SpHoK1RPJ3cY7Jm8tdgyBiKzoPU= for example, therefore, please get the packageID of the transaction you are in, and try it out in the above link which should like this at the end: https://sandbox.esignlive.com/packages/SpHoK1RPJ3cY7Jm8tdgyBiKzoPU=/evidence/summary 3. And then hit go to get your evidence summary for that transaction. Hope this could help! Duo

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