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I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and…

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I have a question on how to install a writeback to defined salesforce fields after completing esign package. I already build a convention, that is working properly and writing back values inside PDF to defined Salesforce fields. If…

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When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan? Or only that the information we sent in the…

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I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package. I see that there is a rather simple way provided to do this, however I…

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We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.

We're trying to do it using the method in the "Creating a Transaction from a Custom Action"…

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Can we get access to the Laserfiche Connector for a customer. The latest version we have is from May of last year and listed as a beta 1.

 

Thanks!

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Either with Firefox or Edge we get an x-frame-options error when trying to create a transaction to sign a document. Using latest versions of Firefox and Edge.

Steps

1- Select a sharepoint document and click New…

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Hello, we have SharePoint 2019 in-house (not Office 365) and would like to use the OneSpan Sign SharePoint Connector.

However, the requirements page for the connector at 

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I am trying to set up a Service Rest connection from Pega to One Span.

The Service Rule was provided by One Span in OneSpanSample Ruleset. The Endpoint URL mentioned in the rule is :

http:/…

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I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
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HI I was wondering is there any plans to have a connector released for Microsoft Flow/PowerApps so it can be used to within internal business Apps or Automation Flows. and if not do you have documentation on setting up a custom connector…
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Does eSignLive have a mechanism to auto archive completed packages after a set number of days? It would simplify our process as we would not have to build the infrastructure in our system to manage the package life cycle if this feature…
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Our scenario: Package is created, signed and completed at our premises. We then allow the signer 5 days to go home and download the package. However, we want to block the download if the signer takes longer than a certain number of days. …
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Hello everyone, My end goal is to send an e-SignLive Package automatically when a certain custom object is created. I was wondering if it was possible to link the custom object to the e-SignLive Package (the same way as when using a…
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Hi, I've found the API key for my sandbox account but couldn't do the same for the live account. The live account's interface is totally different than sandbox's and also this tutorial's: https://help.nintex.com/en-US/docgen/docservices…
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Step 1: Create a field that will store the automation URL. In this step, you must create a field in the object (Account, Contact, Opportunity, etc) that will store the Automation URL. that URL follows the same rules as for the Custom…
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I have a client who is asking to confirm on the following behavior in eSL for Salesforce Lightning: 1. Salesforce Files should be able to be added to a package by selecting "Related Object Attachment". Although this suggest the file needs…
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Hello, I was able to create an URL Snippet to automatically create a package from a convention. However, in my use case, I would like the URL to create the package and automatically allow the signer to sign in person. When I run my URL…
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Hi All I just installed esignlive in my salesforce developer org. When I click on New button to create "esignlive package" I get error error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration …
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Hi there. We have recently signed up with eSignLive to use with Salesforce, and at the moment Conga. I’ve found this document from your Online Guides on using Conga with eSignLive – http://docs.esignlive.com/content/d_esignlive…
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There is a client who is interested in evaluating eSignLive for digital signatures. Here are the questions they have related to the product features: 1. Does it support SharePoint Online? 2. Is it possible to add eSignLive app to…
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Is there a way that once I convert a lead into contact that the packages stayed attached to the contact
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Hello, I have a client who is wanting to confirm whether the below is supported: 1. When using the standard eSignLive buttons from a standard Salesforce object such as Contacts, I would like the attachment of the record to automatically…
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Hi, I have client who is asking the following question: We generate quotes in Salesforce and would like the generated quote to be used as the document that must be signed by the customer. It is not obvious form your help files…
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Hello, Can you please take a look at the below and clarify? When creating a Custom Button in Salesforce (http://docs.esignlive.com/content/d_esignlive_connectors_guides/salesforce/integrator_s_guide/creating_esignlive_packages…