Email ID change for User Can we transfer all transaction from 1 account to other account.
Tuesday, June 23, 2020 at 02:25pmWe have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]). We can create new account with Id [email protected].
Is it possible to
1) Is it possible to transfer all packages/transaction from [email protected] to [email protected]?
2) Delete [email protected] account?
3) Restrict [email protected] to appear in search result in signers dropdown list?
Reply to: Email ID change for User Can we transfer all transaction from 1 account to other account.
Tuesday, June 23, 2020 at 03:10pmHi Piyush,
Lock the original sender and assign a delegation to the new email is one of the options to handle this scenario.
I have a blog "Delegate Access" showcasing the steps to delegate access.
This allows the sender still viewing and managing the completed and ongoing transactions under the old email.
For the #3, I believe it's related to your previous post.
For the API you are using:
https://*******************/a/api/users?search=ami&from=1&to=7
I believe it's an old version API that may be used at classic sender portal. For the latest fashion, it should be:
GET /api/account/senders
Also check the API Specification page.
But either ways, there seems no parameter filtering the sender status, because the sender portal always shows all senders including locked ones.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer