jmramirezo | Posts: 5

Error 500 when adding a new signature on an "In progress" transaction

Wednesday, November 21, 2018 at 12:24pm
0 votes
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document. I tried to achieve this using the .NET SDK (you can find my code snippet attached) and even with the API directly, but I get an HTTP Internal server error. I wonder if this is really impossible, as I don't know the workflow of the system, or if there's another way to achieve this. I would really appreciate any help. Thanks!
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test.png77.33 KB
Approved Answer
Duo_Liang | Posts: 3776

Reply to: Error 500 when adding a new signature on an "In progress" transaction

Wednesday, November 21, 2018 at 01:38pm
0 votes
Hi there, I just did a quick test, and it seems you can add signer to a partially signed transaction, but you can't add signature to existing documents which has already been started to sign (including default consent document). So it's less meaningful to add a new signer to a partially signed transaction, unless you add new documents and add signatures to these new documents. Can you share more about your use case and workflow about why you want to add signer to a partially signed transaction so that I can try to find some workaround for you? Hope this could help! Duo
jmramirezo | Posts: 5

Reply to: Error 500 when adding a new signature on an "In progress" transaction

Thursday, November 22, 2018 at 02:00pm
0 votes
That’s really helpful! I was looking to add new signatures to an existing signed document, but your solution it’s enough to achieve what I’m trying to do right now. Thank you so much!
Duo_Liang | Posts: 3776

Reply to: Error 500 when adding a new signature on an "In progress" transaction

Friday, November 23, 2018 at 04:02am
0 votes
Glad to help! Just let us know if you have any other issues. :) Duo

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