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We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration.  We have some questions that we were…

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HI,

How should I get package Id in E-sign call back? I am working with .NET MVC. 

 

Thanks,

Baskar G

 

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Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled. Here is a sample of the error that is shown in the browser console:
Refused to…
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HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
{
  "messageKey": "error.validation.package.wrongNumberOfFiles",
  "technical": "Number of uploaded files…
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We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do…

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We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow…

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Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their…

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We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.

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Good Morning guys,

My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
We found that a specific set of fields on the document are giving us this feedback…

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We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the…

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CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:

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Hi,

Anybody knows if the callback functionallity can be invoked directly after signing the document and not waiting for user input on the "Confirm" button.

Or if we could trigger the…

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We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we…

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Hi,

 

I been trying to get status' for my packages, but i am hitting a wall.

I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender:<…

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Hi,

We are thinking of embedding the Package Designer view in our web app. Our app's main content width causes the Designer view to display in a "mobile" fashion when embedded in an iframe, as the width is less than 1200px,…

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I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error…

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We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is…

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Hello ,

 

We are implementing .Net Core WebAPI application to get the notification from OneSpansign once the document is signed using Ngrok as mentioned in the document (https://community.onespan.com…

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Hello,

I want to create a package without a signature.
So Users can only view the document and download it.

 

Thanks

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Hi,

I am looking for a way to add senders to our OneSpan account without sending the invitation email.

We are integrating with OneSpan using the .net sdk and it is being used solely as a system-to-system integration…

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Hi,

 

Is there any feature in OneSpan (.NET SDK or manual download by owner), that lets the package owner download multiple signed docs from the same package as one single PDF?

I want to leverage the…

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Hi,

In a package with multiple documents, created using .net SDK,

Is it possible to set a document's visibility during signing ceremony only to the signers on each document, through SDK?

If so, then after…

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Hello,

I have created the following draft package:


DocumentPackage draftDocumentPackage = PackageBuilder
                .NewPackageNamed(Path…

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It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2. Inserted a link to a existing PDF using…
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Hi, I'm having issues setting the expiration date to null. These are the functions I'm calling: EslClient eslClient = getEslClient(companyId); PackageId pkgId = new PackageId(packageId); DocumentPackage dp = eslClient.GetPackage(pkgId);…