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I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers. I'm wondering if these emails will also be sent out to the…

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Hi,

 

I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender.

Each package could have different sender or I…

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Hi,

Is there a complete list of possible error codes from package creation using .NET SDK available for reference?

Thanks

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I am trying to implement Esign Designer view using below link,
https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/designer

I am trying to use the designer in using your .NET SDK

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We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .

Using…

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Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the…

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I'm using text tag extraction to place a required text field like this:

{{*esl:signer1:textfield}}

Is it possible to customize the validation message that appears if the user does not enter a value?  It…

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We want to use bulk sign to be able to sign a document for a signer

your SDK only supports passing signer Id + package ID

Is there a workaround to pass document id

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I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day. I could not reproduce the error (below…

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OneSpan recently implemented "Signers can now: (1) upload one or more supporting documents to a transaction before the transaction is completed; (2) upload multiple documents in a single attachment.".

How do I turn…

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I have seen the example of GetCompletedPackagesWithinDateRangeExample.cs in github from the following link
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For testing I have minimized the attached PDF to just have one field, a single pre-labeled signature. Similar documents work fine but this particular one gives me a “noApprovals” message when trying to run it through…

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Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:

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Hello, 
 

I have a scenario where I have a signer that is attached to a package but does not have fields to sign on a document. I am able to generate the url for the signer using this line of code in .NET

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contract is a class with accessible properties that have been populated by this point and is a parameter being passed into the call here.

All the text anchors have been verified in the starting doc...

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Hello!

After a Package is Completed its available at the plataform the option to manually Archived the transaction . Ok with that.

But those the plataform do any "Auto Archived", like after X days of being Completed…

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Hello Duo,

 

I am getting this error while using the latest chrome beta.

Refused to display 'https://sandbox.e-signlive.ca/login?destination=%2Fpackages%2Fj1oMqRKTUWPAUkJJyQjFsHigA-0%253D%2Fsign' …

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Hello,

We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK…

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We have PDF forms in our system that contain "Date" areas. Some of these Date areas contain a single line for which the Date would be placed above. We have other forms where the Date area was pre-populated with the Forward Slash…

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Hello,

We used to see the Navigator option while signing the document but now it is now showing in SandBox!!

 

Thanks

Nehme

 

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Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments. When Attachments are required the transaction does not automatically change status Complete, soo after all signers sign…
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Guys, We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved. Since we have more than one…
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Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
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Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12. On debugging I can see that the error occurs in the…
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Hello, I'm using your .NET SDK, version 11.20. I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362 that: In…