| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was. Here is the call: … |
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Hello, I have a scenario where I have a signer that is attached to a package but does not have fields to sign on a document. I am able to generate the url for the signer using this line of code in .NET |
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contract is a class with accessible properties that have been populated by this point and is a parameter being passed into the call here. All the text anchors have been verified in the starting doc...
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Hello! After a Package is Completed its available at the plataform the option to manually Archived the transaction . Ok with that. But those the plataform do any "Auto Archived", like after X days of being Completed… |
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Normal topic
Hello Duo,
I am getting this error while using the latest chrome beta. Refused to display 'https://sandbox.e-signlive.ca/login?destination=%2Fpackages%2Fj1oMqRKTUWPAUkJJyQjFsHigA-0%253D%2Fsign' … |
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Normal topic
Hello, We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK… |
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We have PDF forms in our system that contain "Date" areas. Some of these Date areas contain a single line for which the Date would be placed above. We have other forms where the Date area was pre-populated with the Forward Slash… |
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Hello, We used to see the Navigator option while signing the document but now it is now showing in SandBox!!
Thanks Nehme
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Hey there!
I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments. When Attachments are required the transaction does not automatically change status Complete, soo after all signers sign… |
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Normal topic
Guys,
We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved. Since we have more than one… |
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Normal topic
Hello,
What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error.
Thanks,
Nehme |
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Normal topic
Hi,
I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12. On debugging I can see that the error occurs in the… |
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Normal topic
Hello,
I'm using your .NET SDK, version 11.20.
I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362
that:
In… |
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Normal topic
Hello,
I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason.
please advice.
Thanks,
Nehme |
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Normal topic
Hey there,
im having a problem with IsRequired propertie:
1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired.
2- Using the API im building a… |
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Normal topic
Hello,
I am getting this error while generating eSign:
Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages. Optional… |
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Normal topic
Hi team,
A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format:
{
"name": "",
"type": "INPUT",
"binding": null,
"validation": {
"errorMessage": "",
"required"… |
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Normal topic
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception:… |
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Normal topic
Hello,
Does anyone happen to have the sample code to update field values in bulk? We learned that UpdateApprovals function call update multiple signatures at same time:
client.ApprovalService.UpdateApprovals(updatedPackage, documentId,… |
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Normal topic
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package. Exception: Object reference not set to an instance of an object."
Here's the code … |
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Normal topic
Hello,
we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs… |
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Normal topic
Hi,
Scenario - existing C# code which has been working perfectly for about 1 year.
Using this call to ESL --> client.FieldSummaryService.GetFieldSummary(pkgId);
This was returning a list of fields in the custom .PDF document we… |
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Normal topic
Hi I have code that creates signatures for two which I do in the beginning when I define the document. Later I would like to add optional signatures based on some condition and tried to do this without success unless I do it when I define… |
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Normal topic
Hi,
Does eSignLive have any feature to support delegation of signer during vacation period i.e. When I create a package I specify Signer 1 and also a delegated Signer 2 for a specified time period |
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Normal topic
I was trying to figure out why the "Click to Sign" Box was showing up in the top left corner of the Document. My assumption was that it meant that I was not properly placing it as an offset to an Anchor, Even though my Code does try to do… |
