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Hello,

We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.

We are using CAPTURE subtype while creating package as our…

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Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: …
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I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I…

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The Creating a Callback Notification Listener guide says I have put a callback URL. Is there a way to test the integration of Event callbacks in a local environment?

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I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus…
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Hello,

I am trying to hide the left menu showing the documents as you can see my attached pic. but can not do it using the OneSpan Dll 11.43.

Can you please help me?

Thanks Nehme

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Hi guys,

 

We’re using the Silanis.ESL.SDK implementation of your API services and a big part of the services are…

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Guys,

I sent a support ticket in on this topic but I haven't heard anything from them. I've noticed that the custom logo I am sending in the package creation json is not being set. It does not throw any errors or anything…

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If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.

But if I…

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Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
 

.WithTimezoneId("America/New_York"); //EST

 

However the package…

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Hi,

Is there a complete list of possible error codes from package creation using .NET SDK available for reference?

Thanks

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I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation. I added the following: var packageBuilder = PackageBuilder.NewPackageNamed(signingPackage.Name) …
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Does anyone have experience using Power Automate with OneSpan?  If so what types of things have you been able to automate?  Do you have a connector or did you develop something custom?

Hot topic
Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location. Some of these…
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we have our application as front end to eSignLive system. we use SDK 11 to interact with eSignLive. i'm trying to see signing ceremony in correct application culture. During user creation I have set user language like this if (ci…
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HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
{
  "messageKey": "error.validation.package.wrongNumberOfFiles",
  "technical": "Number of uploaded files…
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Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule

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Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process

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Hi.  Can you tell me if it is possible to change a template document name for a new transaction, and if so how this can be done?

e.g.

            Form form = new Form("FormName");<…

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Hi,

After document is loaded in Iframe, upon clicking the Sign button, I see a JS error in the console coming from the file CapsigSignatureButton.js.   screen attached.

This was working previously,

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Can you please point me or give me example of json needs to be added to add signing date in a document (Using REST API)
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Hi,

  I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.

  It shows correctly, but I would like to remove the button "Send to Sign" at the top right.

  I've seen…

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We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?…

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Trying to save signed docs on our server.  Looping through the doc collection, Content is null with code bellow:

  //retrieve signed package from one span
            var pkg =…

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Hi,

I am developing a tool for creating packages for different senders under our OneSpan account.  Can you tell me how to determine which API key to use for the different senders?  The user account with the "Owner"…