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Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location. Some of these…
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Is it possible to have it so embedded documents can be signed by users without them needing accounts?

 

User accesses out system (we have their name and email)

Can we create a transaction for that user…

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Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address. Currently with the code noted below, we are…

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We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their…

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I'm not having any luck with the code below to retrieve approvals. It's not outputting anything. Any ideas why?

 

using System;
using System.Collections.Generic;
using System.Diagnostics;

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Hi,

On the attached code, the template created always include myself as a signer. How can I stop this from happening?

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Hi,

At OneSpan Sign Template Fields | OneSpan Community Platform there is a list of fields in the New Account…

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I have implemented the designer onespan iframe into our system. I am using laravel for doing this.  My question is regarding the sender authentication code which is a single use ? How can we implement creating a package and use the…

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Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2). only certain…

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Good afternoon, 

 

I have 2 questions.

1. For a signing event does the email link ever expire for the customer ?

2. Once the documents are signed what is the expiry time for the customer…

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I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I…

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We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below

/account/senders/{senderId}/account/{subaccountId}/roles"<…

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Hi there, 

 Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing…

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Hello,

The OneSpan Role Permission under the Transaction category 'transaction.access_other_users_transactions' (Manage users’ transactions, templates, layouts (API)) <…

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Hi,

I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?

Thanks.

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Hi,

I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1…

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Hi Team,

We are creating a wrapper around OneSpan API and We have embedded the signing process through signer token wherein every signing we end up getting "OneSpan Consent Document".

 

Is there any…

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I'm wondering how I can make the text area name "Commentaire" in the pdf filled correctly. The text in the document does not appear correctly and is always on one line. I'm using a code similar to this : var documentBuilder =…
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Hi friends,

I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date.
Javascript error "TypeError: Cannot read properties of null (reading 'length')";

I using…

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Hi Team,

I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing.

Unfortunately, I don't see the transactions which are sent by others…

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Hi Team,

I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.

Is there any way to exclude …

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Hi,

I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on. 

I am trying to use the approach of creating…

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Hi, 

I am using text tag extraction feature and adding signer dynamically and without adding approval code was working fine. But now it is breaking and throwing error  Could not send the package…

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Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12. On debugging I can see that the error occurs in the…
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Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.

 String API_KEY = "dzkxxxljQw==";