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Hi friends,

I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date.
Javascript error "TypeError: Cannot read properties of null (reading 'length')";

I using…

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Hi Team,

I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing.

Unfortunately, I don't see the transactions which are sent by others…

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Hi Team,

I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.

Is there any way to exclude …

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Hi,

I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on. 

I am trying to use the approach of creating…

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Hi, 

I am using text tag extraction feature and adding signer dynamically and without adding approval code was working fine. But now it is breaking and throwing error  Could not send the package…

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Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12. On debugging I can see that the error occurs in the…
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I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I…

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Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.

 String API_KEY = "dzkxxxljQw==";

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Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: …
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Can you point me to an example that takes an existing template and using the WS API I can get a list of place holder fields?

 

Thank you

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Hi, 

I want to retrieve a onespan users api key to use the template that user has and if any documents were added to the template then would like to retrieve those documents too.

I am using .net sdk for this…

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Hi 

I want to retrieve api key, flow is as 

I have many accounts and for document 1 I will use account 1, for document 2 I will use another account 2. 
using C# code I will send document 1…

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Hello,

We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.

We are using CAPTURE subtype while creating package as our…

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I'm trying to create a package that has a condition where two fields need to be marked as required if one of two (out of five) radio buttons are selected.

I've tried two ways:

FieldConditionBuilder.NewFieldCondition(…

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The Creating a Callback Notification Listener guide says I have put a callback URL. Is there a way to test the integration of Event callbacks in a local environment?

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I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus…
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Hello,

I am trying to hide the left menu showing the documents as you can see my attached pic. but can not do it using the OneSpan Dll 11.43.

Can you please help me?

Thanks Nehme

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Hi guys,

 

We’re using the Silanis.ESL.SDK implementation of your API services and a big part of the services are…

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Guys,

I sent a support ticket in on this topic but I haven't heard anything from them. I've noticed that the custom logo I am sending in the package creation json is not being set. It does not throw any errors or anything…

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If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.

But if I…

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Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
 

.WithTimezoneId("America/New_York"); //EST

 

However the package…

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Hi,

Is there a complete list of possible error codes from package creation using .NET SDK available for reference?

Thanks

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I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation. I added the following: var packageBuilder = PackageBuilder.NewPackageNamed(signingPackage.Name) …
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Does anyone have experience using Power Automate with OneSpan?  If so what types of things have you been able to automate?  Do you have a connector or did you develop something custom?

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Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location. Some of these…