david.walker | Posts: 33

Error with field_validators_c#.cs

0 votes

Hi,

I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException

The code runs successfully using my sandbox account with the following changes made:

Added

using OneSpanSign.Sdk;
using OneSpanSign.Sdk.Builder;

and removed

using Silanis.ESL.SDK;
using Silanis.ESL.SDK.Builder;

Used OssClient instead of EslClient.

Saved sample_contract.pdf locally and updated file path.

Change apiURL to https://sandbox.esignlive.com/api from https://sandbox.e-signlive.com/api

In trying to get it work in our paid account, the only other changes I made were with the apiUrl and the apiKey. The apiUrl I'm using is https://gov.esignlive.com/api.

Is there something else I need to do?


Approved Answer
Duo_Liang | Posts: 3776

Reply to: Error with field_validators_c#.cs

0 votes

Hi David,

 

For FedRAMP environments, you will need to add a "signer-" prefix in front of the API URL:
https://signer-gov.esignlive.com/api

The domain without the prefix (https://gov.esignlive.com) is for UI portal access, and this is one of the notable differences between FedRAMP and other environments.

 

Duo


david.walker | Posts: 33

Reply to: Error with field_validators_c#.cs

0 votes

Thanks!


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