Flattening PDF before calling OneSpan Create Package API
Tuesday, June 20, 2023 at 07:36amHi! All
Our team has been leveraging OneSpan createPackage API to create package and call the signingURL to successfully eSign PDF forms leveraging text anchors.
All these forms which were uploaded prior to calling CreatePackage were expected to be Flattened and has been working well in executing eSignatures.
However, for a new form requirement we have started exploring form fields instead of text anchors and additionally there is a user action prior to the form being uploaded and made available for eSignature and there is a possibility that the form might not be flattened.
Would it possible to Flatten a PDF programmatically before calling the OneSpan createPackage API - please, kindly share if there is a way to Flatten without manual intervention. We leverage MuleSoft in orchestrating the OneSpan eSignatures (CreatePackage, SigningURL API) any inputs you can share in having a step in the process which would help flatten is greatly appreciated!
Thank you,
P Vemul
Reply to: Flattening PDF before calling OneSpan Create Package API
Tuesday, June 20, 2023 at 09:26amHi P Vemul,
Thanks for your post!
Documents uploaded to OneSpan Sign are not always necessary to be flattened - OSS accepts PDFs with form fields and even signed certificates in some cases.
However, there are some known limitations for example OSS doc engine doesn't fully supported dynamic XFA files, or PDFs generated by Adobe LiveCycle Designer.
If you want to verify if your document can be uploaded without flattening, you can share the PDF to [email protected] (please make sure there's no sensitive information).
Duo
Reply to: Flattening PDF before calling OneSpan Create Package API
Tuesday, June 20, 2023 at 09:36amThanks! Duo Liang
Will validate and re-check our new forms.