roneddy

"Incident Report" setting for Document Engine

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Hello, We are running an on-premise instance of your version 6.5 product. In your release notes you state the following:
The PDF Document Engine added an Incident Report setting that will cache request information for debugging purposes.
How do I enable this? I searched the documentation and the admin pages and couldn't find anything, but perhaps I am looking in the wrong place. We are trying to figure out what is going on with an XSLT process of ours and believe something like this would be helpful, especially if it allows us to see the full request coming into our Document Engine instances.

Reply to: "Incident Report" setting for Document Engine

0 votes
Hi Ron, To enable this feature, you can try configuring "TraceSOAP" parameter for the PDF Document Engine, you can refer to one-premises_deployment_guide Chapter 11, page 150/151 for more information on this parameter. If you still have related question on this, you can create a ticket through [email protected] and our Enterprise Support Specialist will reply to you with more detailed explanation. Hope this could help you! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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