N Devi Navya

Issue While Building Document Signatures

0 votes
Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the implementation For CaptureFor and SignatureFor doc.WithSignature(SignatureBuilder.CaptureFor(email) .WithName(signature.Signer.Role.ToString()) .OnPage(signature.Page - 1) .AtPosition(signature.X * CONVERSION_FACTOR, signature.Y * CONVERSION_FACTOR) .WithSize(signature.Width * CONVERSION_FACTOR, signature.Height * CONVERSION_FACTOR) .WithStyle(style) ); doc.WithSignature(SignatureBuilder.SignatureFor(email) .WithName(role.ToString()) .OnPage(signature.Page) .AtPosition(signature.X, signature.Y) .WithSize(signature.Width, signature.Height) .WithStyle(style)); We followed this http://docs.esignlive.com/content/c_integrator_s_guide/sdk/e_preparing_documents/signatures.htm please let us know the status. Thanks, Navya.

Reply to: Issue While Building Document Signatures

0 votes
Hi Navya, Are you sure you are passing the correct signature style for each type? For example, if you want to have the capture signature behavior, the style should be set to "SignatureStyle.HAND_DRAWN".
Haris Haidary OneSpan Technical Consultant

Reply to: Issue While Building Document Signatures

0 votes
Hi Haris, We are passing style as hand draw only. Not sure why it is applying the signature with out capturing. Thanks, Navya.

Reply to: Issue While Building Document Signatures

0 votes
Did you try removing .withStyle(style) and see if that makes any difference?
Haris Haidary OneSpan Technical Consultant

Reply to: Issue While Building Document Signatures

0 votes
I just thought of something else. Is the signer for which this behavior is happening an account owner in esignlive? And if so, can you verify if there is a saved capture signature in the account? Login to your esignlive account clear your signature under "My Account".
Haris Haidary OneSpan Technical Consultant

Reply to: Issue While Building Document Signatures

0 votes
Hello Haris, he/she is not account owner. The signature is not saved for account owner. Thanks, Navya.

Reply to: Issue While Building Document Signatures

0 votes
Did you try removing .withStyle() ?
Haris Haidary OneSpan Technical Consultant

Reply to: Issue While Building Document Signatures

0 votes
Hi Haris , I have tried removing withStyle() as well. CaptureFor() is capturing the signature only for the first document later that is applying the captured signature on the next documents in the same package it is not allowing us to Capture Signature for the second time on other documents. Thanks, Navya.

Reply to: Issue While Building Document Signatures

0 votes
Hi Navya, Thanks for clearing that up. From your original post, it sounded like capture signature was identical to click-to-sign signatures (i.e. fullname with no hand drawn signatures). Unfortunately, the behavior you are experiencing with capture signature is the default behavior in esignlive. There is an enhancement request where a signer will have to draw his signature at every capture signature location and it is currently on our roadmap. Though, I am not sure when this feature will be released. I will post back here for any updates.
Haris Haidary OneSpan Technical Consultant

Reply to: Issue While Building Document Signatures

0 votes
Hi Haris, Not exactly we want to capture signature for every document only once we can apply this signature on other locations of same document. I am clear. Thanks, Navya.

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