Multiple Admin Accounts causing confusionThursday, February 24, 2022 at 06:08am
Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment.
We requested this setup as we were under the impression that this would enable us to have 3 Administrators, but did not realize this would create 3 distinct accounts. This has caused confusion, and we are now considering scaling back to only 1 Admin account. But we are wondering if these 2 Admins will lose access to functionality that we would like them to have.
Can I get some clarity around what the true delta is between an Admin account and a Manager account? I have also created a custom role called "2nd Tier Admin" which includes all available permissions in OneSpan. There appears to be a difference between all 3 of these roles.
I've attached a screenshot highlighting the differences between these 3 roles, from a permissions perspective (green is equal between all 3 roles).
Can you tell me what the true difference are between these 3 roles? Perhaps there are also other differences not captured from a permissions perspective? Can you tell me if it's best practice to just have 1 Admin?
If I'm honest, we're also considering removing the Roles & Groups functionality and reverting back to using the simpler setup (Senders only), but we are also trying to determine what the differences are here.