With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?
February 8Created
February 8Last Updated
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Duo_Liang | Posts: 3776
Reply to: Multiple Captures
Tuesday, February 8, 2022 at 08:32am
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Hi Ryan,
Yes, you can have a mix of from-file capture signature(s) with hand-drawn capture signature(s). If the approval is not flagged "fromFile:true", it will read the roles > signers > signature > handdrawn element.
two question regarding for fromFile for signature:
1) is there SDK or API available to enable fromFile option for signature
2) if I have two signature with fromFile=true, can I upload the image to the 1st signature and this image will be automatically used in 2nd signature field as well?
Sorry for the information. However, if the signer is an account sender, they can pre-store their image signature to their sender profile, in which case the same image can be applied to multiple signatures without multiple uploading.
one question since we asked OneSpan to extract the signature, so our API call for create package has "approvals":[] which is empty. in this case, if we'd like to specify the signature can from file, how to do that?
Unfortunately, I don't think fromFile flag currently works in tandem with extraction methods like text tags or document extraction. You may have to loop through the extracted signatures and update them if the signature type is capture.
Reply to: Multiple Captures
Tuesday, February 8, 2022 at 08:32amHi Ryan,
Yes, you can have a mix of from-file capture signature(s) with hand-drawn capture signature(s). If the approval is not flagged "fromFile:true", it will read the roles > signers > signature > handdrawn element.
Duo
Reply to: Multiple Captures
Tuesday, February 8, 2022 at 09:26amThanks Duo for confirming that!
Reply to: Multiple Captures
Friday, June 24, 2022 at 09:56amHi Duo,
two question regarding for fromFile for signature:
1) is there SDK or API available to enable fromFile option for signature
2) if I have two signature with fromFile=true, can I upload the image to the 1st signature and this image will be automatically used in 2nd signature field as well?
thanks,
Cindy
Reply to: Multiple Captures
Tuesday, July 5, 2022 at 01:46pmHi Cindy,
Upload image as signature is both supported by API and SDK, see below examples:
API payload:
Java SDK:
Duo
Reply to: Multiple Captures
Tuesday, July 5, 2022 at 01:49pmthanks Duo for the information. Unfortunately, #2 is not working as expected, i checked with Support team they confirmed that not working either.
Reply to: Multiple Captures
Tuesday, July 5, 2022 at 01:52pmHi Cindy,
Sorry for the information. However, if the signer is an account sender, they can pre-store their image signature to their sender profile, in which case the same image can be applied to multiple signatures without multiple uploading.
Duo
Reply to: Multiple Captures
Tuesday, July 5, 2022 at 02:10pmHi Duo,
one question since we asked OneSpan to extract the signature, so our API call for create package has "approvals":[] which is empty. in this case, if we'd like to specify the signature can from file, how to do that?
thanks,
Cindy
Reply to: Multiple Captures
Tuesday, July 5, 2022 at 02:17pmHi Cindy,
Unfortunately, I don't think fromFile flag currently works in tandem with extraction methods like text tags or document extraction. You may have to loop through the extracted signatures and update them if the signature type is capture.
Duo
Reply to: Multiple Captures
Tuesday, July 5, 2022 at 02:19pmI see. do you know when OneSpan will support it?
thanks,
Cindy